Question about HP iPAQ HX2490 Pocket PC

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Screen is frozen at the ''align screen''. The battery is fully charged. I have used the reset button many times without results. I have removed the battery and then replaced it with no change in the frozen screen.

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  • Anonymous Mar 26, 2009

    me too

  • macmaster May 02, 2009

    on trying to realign screen there is no prompt coming up to alert you that the screen is aligned. Alignment screen just appears to be going in a loop.

    tryed hard & soft resets but problem still exits.

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  • 4 Answers

I posted a solution for this problem just using your finger to align at first then use the stylus, at any point where target doesn't respond use ur finger.

Posted on May 03, 2009

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My sony ereader prs-650 is stuck on sleep mode and it wont do anything ,, it wont charge when connected to the computer


The Sony Reader used a special type of display; the LCD can retain an image without having power. It takes power while changing the pages. In most of the cases, if the power is fully discharged, the LCD will keep the last image that was displayed it makes an impression that the Reader is frozen. However, the Actual thing is, the screen retains the last image on the screen and there is no power to change the pages. These type of situations can be resolved by charging the Reader sufficiently.


Each step in my solution is a possible resolution. Hence I suggest that you perform each step and check the operation.


Charge the battery fully by connecting to a computer or by using a compatible AC Adaptor. It may take a few minutes (up to 15 minutes) to display the charging symbol if the Reader is fully drained in its last use.


Once the reader is charged fully (at least 45 minutes), slide the power button to turn ON.


Perform a soft reset. We can perform a soft reset by pressing the reset button on the Reader.


After the RESET button has been pressed, slide the POWER switch to activate the Reader device again. If the Indicator light next to the power button on the Reader device is yellow, the unit is attempting to start up. If this is the case, allow it a few moments to complete startup.
If the Reader is still not charging up properly, connect the Reader to computer or AC Adaptor and then press the reset button.




Disconnect the Reader device from the computer (if applicable) and then slide the POWER switch to activate the Reader device. Check if the Indicator light next to the power switch on the Reader device is yellow (indicating it is turning on) and if the unit is responding


If the unit is still frozen, connect it again to the computer or AC adapter and while connected, check if the Indicator light next to the power switch on the Reader device is red . If this light is red , allow the Reader device to charge for one hour so there is sufficient charge for troubleshooting.


If the issue persists, perform a hard reset to resolve the issue. Please follow the steps to perform a hard reset:


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Under certain circumstances, moisture condensation can occur. Moisture condensation can be caused by moving the Reader device between temperature extremes or if the Reader device has come in direct contact with moisture. If you suspect moisture as the cause, allow the Reader device to sit for a few hours before attempting to turn it back on

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Cannot get past opening screen or turn off unit. Unit seems frozen


Hi,

Did you try to flash the BIOS/firmware of your device?

1.) Go to the Master Index of BIOS, FIRMWARE, & DRIVER Updates,
2.) Select the appropriate hyperlink for your model. (in your case it's here http://mobilitytoday.com/forum/showthread.php?t=4846)
3.) Download the most recent BIOS version SoftPAQ (SP) for your Model of iPAQ.
4.) Press the POWER + iTASK + CONTACTS + RESET buttons at the same time so as to enter the FLASH Mode
5.) Make sure your USB connection to the Cradle is hooked-up.
6.) Place your iPAQ in the USB Cradle.
7.) Stop the MS ActiveSync session on your HOST PC: CTRL-ALT-DELETE > TASK MANAGER > PROCESSES.
8.) Hilight WESCOMM.EXE and select "End Process" button.
9.) Run the file you downloaded from HP in step 3.
10.) The iPAQ should now begin Flashing the iPAQ's ROM BIOS

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My screen is frozen even after trying reset it. What should I do? The battery is fully charged.


hello , since u have tried reseting it , u have to hard rest the devive , follow the instructions below,,
Hard Reset (PRS-600/900)
WARNING: A HARD RESET WILL ERASE ALL TRANSFERRED CONTENT ON THE READER. IT WILL NOT ERASE THE BUILT-IN DICTIONARY.
1. Power off the Reader.
2. On the bottom edge of the Reader, using the stylus, press the RESET button.
3. Turn on the Reader.
4. While the screen displays Opening book... , simultaneously press and hold down the Page Turn button and the VOL + button until the Reset All screen is displayed.
NOTE: If Opening book... does not display on the screen, charge the Reader's battery for several hours before attempting the reset process again. 5. Touch YES to reset the Reader.

,,,regards ..i hope this was helpfull

Dec 04, 2010 | Sony Reader Touch PRS-600

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dun charge it untill battery is fully discharged.then hard reset via Press the Up Navigation Key and the Power button

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It needs to be replaced.

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The easiest solutions are easily overlooked. 1. Check your charger; a cheap multimeter will do for the voltage check. If the voltage (dc) written on the back of the charger is what you get at the plug, go to (2),if not, change your charger,problem solved. 2.You either have a messed up screen or battery. 3. Check the voltage at your battery terminals after charging the battery for like 1hr. If you do not get a resonable read; 2-5v ,just trash the battery and head for the nearest shop to get a fresh one.In case your battery reads okay,your screen or worse, one of the components on the board of the set has gone kaput.

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