Question about Maxtor Personal Storage 3200 (U01E200) 200 GB Hard Drive

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Computer suddenly does not recognize my external drive

My computer crashed. I had it repaired and it works just fine but my Maxtor 3200 external drive is not recognized by my computer. The green light come on in it so I know it has power but the computer tells me I have Error Code 10. I've tried hooking it up to all three computer in my house with the same results (the other two computers show there is new hardware found for a second - then nothing). 2 of the computers are running Windows XP Service Pack 3 and one has Service Pack 2 but still nothing. All my pictures are on this stupid thing and I'd like to get them off. Any ideas?

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  • Masher 49614 Mar 18, 2009

    I have the same problem but some tech said for 7oo mininum to 2500 dollars he could try and redeem some of my files i was outreged that instead of being humble for their junk product the want to capitalize on this....my e mail address is Mmasher49614@yahoo.com any suggestions mabye taking Maxtor to court?....

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I assume you have look at the Microsoft Knowledgebase article?

You can also check this troubleshooting article.

You might need to force reinstallation of some devices, the external HDD at least, but maybe also the USB controller device in the Device Manager.

Worst case scenario, open the disk and connect the HDD internally (IDE/SATA depending on the interface).

Jules

Posted on Mar 04, 2009

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