Question about Lexmark X7170 All-In-One Scan/Copy/Fax and Photo Printer

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Error 2200 I can not find my users guide and my unit is coming up with an error 2200. Can you tell me what that is

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The 2200 error message indicates a scanner stall or jam. The steps below will help you to resolve the issue and clear the error message.

Printer Reset

NOTE: The embedded links in the table lead to specific troubleshooting documents.Step Action

Power off the All-In-One (AIO) and remove the power supply from the back of the unit. Wait 30 seconds. Then reinsert the power supply and power the AIO on.

Did the error message return?

Yes: Continue to step 2.
No: Attempt a test scan. If the error message does not reappear, the error is resolved.

Power off the AIO and remove the power supply from the back of the unit. Open the scanner cover. Check the scanner glass for cracks and the scanner casing for cracks. Close the scanner lid. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove both cartridges, close the top cover, reinsert the power supply, and power the AIO on.

Did the error message return?

Yes: Continue to Contacting Lexmark.
No: Continue to step 3.

Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Insert the color cartridge, close the top cover, reinsert the power supply, and power on the AIO. 

Did the error message return?

Yes: Repeat step 3 with another color cartridge. If the printer fails again, continue to step 4.
No: Repeat step 3 and install the black/photo cartridge. If both cartridges are installed, attempt a test scan. If the error message does not reappear, the error is resolved.

Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove the color cartridge and insert the black/photo cartridge. Then close the top cover, reinsert the power supply, and power the AIO on. 

Did the error message return?

Yes: Repeat step 4 with another black/photo cartridge. If the printer fails again, continue to Contacting Lexmark.
No: Install the color cartridge. If the printer fails, continue to Contacting Lexmark. If the error message does not appear with both cartridges installed, attempt a test scan. If the error message does not reappear, the error is resolved.

Hope This Helps!!!  Please Don't Forget to Rate my Response!!! Thanks!!!
PREM

Posted on Mar 02, 2009

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1 Answer

Getting error code 2200 on Lexmark P6250 Photo All-In-One InkJet Printer. Programme asked to refer to user guide. Error code not in user guide. Unplugged printer while on. Restarted PC then replugged...


hi

here is what i have found -- follow to all instructions accordingly
although its for another model, these isntructions apply according t their techsupport i spoke with


.Power off the All-In-One (AIO) and remove the power supply from the back of the unit. Wait 30 seconds. Then reinsert the power supply and power the AIO on.
Did the error message return?

Yes: Continue to step 2.
No: Attempt a test scan. If the error message does not reappear, the error is resolved.

2.
Power off the AIO and remove the power supply from the back of the unit. Open the scanner cover. Check the scanner glass for cracks and the scanner casing for cracks. Close the scanner lid. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove both cartridges, close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?

Yes: Continue to Contacting Lexmark.
No: Continue to step 3.

3.
Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Insert the color cartridge, close the top cover, reinsert the power supply, and power on the AIO.
Did the error message return?

Yes: Repeat step 3 with another color cartridge. If the printer fails again, continue to step 4.
No: Repeat step 3 and install the black/photo cartridge. If both cartridges are installed, attempt a test scan. If the error message does not reappear, the error is resolved.

4.
Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove the color cartridge and insert the black/photo cartridge. Then close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?

Yes: Repeat step 4 with another black/photo cartridge. If the printer fails again, continue to Contacting Lexmark.
No: Install the color cartridge. If the printer fails, continue to Contacting Lexmark. If the error message does not appear with both cartridges installed, attempt a test scan. If the error message does not reappear, the error is resolved.

here is where i found the error http://support.lexmark.com/index?page=answers&startover=y&locale=en&userlocale=EN_US&question=2200 error#1

hope this helps -- God's speed

Nov 15, 2010 | Lexmark P6250 All-In-One InkJet Photo...

1 Answer

Trying to send a fax ... error 2200.


The 2200 error indicates the scanner stall or jam. In your case, the printer is not able to scan the page for faxing because the mechanism stalled. Here's an article on 2200 Error on the Lexmark X7100 Series All-In-One. Just click on this link: http://bit.ly/cjxdtv. The article will guide you on what to do. But if problem continues, don't hesitate to contact Lexmark technical support to further investigate the problem. Thanks.

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1 Answer

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Answer is at the bottom of the thread.Good luck
http://en.community.dell.com/forums/p/19244466/19379572.aspx

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1 Answer

Trying to copy something and this error 2200 pops up and states refer to user guide


Hi
This is a scanner lock issue. You may try the following:

Power off the All-In-One (AIO) off and remove the power supply from the back of the unit. Wait 30 seconds. Then reinsert the power supply and power the AIO on.

Try a test scan now. If the error reoccurs, then try the below:

Power off the AIO and remove the power supply from the back of the unit. Open the scanner cover and check the scanner glass for cracks and the scanner casing for cracks. Close the scanner lid.
Open the top cover of the AIO and using the carrier belt, move the cartridge carrier to the middle of the unit. Remove both cartridges, close the top cover, reinsert the power supply, and power the AIO on.

If the error still occurs, you may insert the cartridges one at a time and re-check..

hope the above info is of use to you.. try out..!!

Apr 22, 2009 | Lexmark X7170 All-In-One InkJet Printer

1 Answer

Error 2200


Step Action
1 Power off the printer and remove the power supply from the back of the unit. Wait 30 seconds. Then reinsert the power supply and power the printer on.

Did the error message return?

Yes: Continue to step 2.
No: Attempt a test scan. If the error message does not reappear, the error is resolved.

2 Power off the printer and remove the power supply from the back of the unit. Open the scanner cover. Check the scanner glass for cracks and the scanner casing for cracks. Close the scanner lid. Open the top cover of the printer. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove both cartridges, close the top cover, reinsert the power supply, and power the printer on.

Did the error message return?

Yes: Continue to Contacting Lexmark.
No: Continue to step 3.

3 Power off the printer and remove the power supply from the back of the unit. Open the top cover of the printer. Using the carrier belt, move the cartridge carrier to the middle of the unit. Insert the color cartridge, close the top cover, reinsert the power supply, and power on the printer.

Did the error message return?

Yes: Repeat step 3 with another color cartridge. If the printer fails again, continue to step 4.
No: Repeat step 3 and install the black/photo cartridge. If both cartridges are installed, attempt a test scan. If the error message does not reappear, the error is resolved.

4 Power off the printer and remove the power supply from the back of the unit. Open the top cover of the printer. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove the color cartridge and insert the black/photo cartridge. Then close the top cover, reinsert the power supply, and power the printer on.

Did the error message return?

Yes: Repeat step 4 with another black/photo cartridge. If the printer fails again, continue to Contacting Lexmark.
No: Install the color cartridge. If the printer fails, continue to Contacting Lexmark. If the error message does not appear with both cartridges installed, attempt a test scan. If the error message does not reappear, the error is resolved.

Sep 16, 2008 | Lexmark P4350 All-In-One InkJet Printer

2 Answers

Error 2200


Error 2200 is a scanner stall error.. there are a couple things for you to try to fix it:

Power off the AIO and remove the power supply from the back of the unit.
Open the scanner cover. Check the scanner glass for cracks and the scanner casing for cracks. Close the scanner lid.
Open the top cover of the AIO.
Using the carrier belt, move the cartridge carrier to the middle of the unit.
Remove both cartridges, close the top cover, reinsert the power supply, and power the AIO on.
IF THE ERROR MESSAGE DID NOT COME BACK....
Power off the AIO and remove the power supply from the back of the unit.
Open the top cover of the AIO.
Using the carrier belt, move the cartridge carrier to the middle of the unit.
INSERT THE COLOR CARTRIDGE ONLY,
Close the top cover, reinsert the power supply, and power on the AIO.
IF THE ERROR MESSAGE RETURNS.. GET A DIFFERENT COLOR CARTRIDGE AND REPEAT THIS PROCESS....
IF THE ERROR MESSAGE IS GONE,
Power down as before, do all the same to get the carrier to the middle of the unit and RE-INSTALL THE BLACK CARTRIDGE.
Power back up as in previous steps...
NO ERROR? SHOULD BE GOOD TO GO..
ERROR?? TRY DIFFERENT BLACK
If after trying all of the above and the error message does not go away, you unit would need serviced (if it's under warranty, it's worth it; if not, you might want to replace it.)

Maggie B

Feb 12, 2008 | Lexmark P4350 All-In-One InkJet Printer

1 Answer

Error 2200 on a Lexmark P6250


This is a scanner error. The light bar that goes back and forth during a scan is getting stuck for some reason. You might also double check your cartridges. There is a complete article about this on the Lexmark website at: http://support.lexmark.com/cgi-perl/knowledgebase.cgi?ccs=229:1:0:462:0:0&framed=&docid=ENUS24402&relevance=1 The user's guide should be installed on your computer (Look under Lexmark 6200 Series in your Start Menu) You can also find the manuals at http://www.lexmark.com/publications/eng/6200/index.html

Sep 18, 2007 | Office Equipment & Supplies

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