Question about Kenmore Oasis HE 27082 Top Load Washer

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Washer will not fill with water

Unit is less then 3 years old. I am being told that it needs a new machine board and water valve and ith will cost over $400 to repair (cost $800 new)

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  • joe May 11, 2010

    was it diagnosed by a service tech and he determined this is the cause or is it an assumption based on what you have read?



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It appears your timer/main controller has failed in this instance.

For replacement parts - head on over to or and enter in your full model number for a full parts listing.
I recommend both sites because ...

FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.

If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.

Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Sep 14, 2010


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This is symptomatic of a malfunctioning water control valve- the hot water one if the washer is hot and cold fill, and the cold one if it is just cold fill!
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The Service Manual for reference. Sears Parts Direct for reference.

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