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Can't download my website

I have a personal website www.ontruthtelling.com. The host company is Winsocket. For the past week, I haven't been able to download this site.This despite having my hosting service and domain name all paid for. I have sent three or four emails to Winsocket's technical support but have yet to receive an answer. Being a novice, I'm not sure what my next move should be. Thank you.

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  • Anonymous Mar 28, 2014

    The site name is www.edgolfarb.com. This is a business site and I am basically out of business.

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Michael,

What do you mean "download" the site? Are you trying to get FTP access to the actual files so that you can copy them to your local system?

At the moment, your site is not loading. If I try to ping it, I don't even get an IP address. I'm not familiar with Winsocket, but at the moment, it looks like Winsocket's server that hosts your site is down, or they don't realize they are hosting it for you. There is just nothing there. Even if the server was malfunctioning, I should be able to resolve www.ontruthtelling.com to an IP address. I cannot. It is as though that domain doesn't even exist.

It looks like Winsocket has decent prices, but a good price is useless if your site is not accessible. I would get my money back and go with a different hosting company.

I host six sites on GoDaddy, and have been using their service for years. Their prices are comperable to Winsocket. I've never had a site go down. Their customer service is excellent. The administrative tools to manage your site are very difficult to use, and not intuitive at all, but once you learn to navigate their site, it's workable.


Posted on Mar 02, 2009

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