Question about HP iPAQ rx5915

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HPiPAQrx5915 wont active sync with pc or laptop by usb or bltooth

The pc and laptop wont reconise that the ipaq is connected either by cable or bluetooth so it wont active sync. I have re-installed the active sync cd but to no avail

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What version of ActiveSync are you using? Open ActiveSync on the PC, then open "About ActiveSync" under the "Help" menu - it should be version 4.5. If not, download version 4.5 from Microsoft as a first attempt to fix the problem. If you are using 4.5, try uninstalling/reinstalling again but make sure you do a soft reset (push the pin on the top of the device) before you connect the Ipaq. If this doesn't work let me know and we'll try some other things.

Posted on Mar 27, 2009

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