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GE Cooktop radiant heat element problem

The 6/9'' dual radiant heating unit stays at highest setting no matter what position the control knob is in.  It does not cycle on/off.  I replaced the unit but the problem is still there.  Model JP660

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Sounds like you need to replace the burner control (part # WB23K5053)

Posted on Mar 02, 2009

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Radiant cooktop made a pop noise and doesn't work


Your radiant heat element is probably blown. Call kitchenaid for information and replacement part numbers then search online for a good price.

Oct 03, 2012 | KitchenAid KECD867XSS 36" ceramic cooktop

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The unit light (not the hot surface indicator light) in my GE Profile ceramic cooktop does not turn off although the burners are off.


Hi Danielle, I reviewed the manual for the GE JP350 cook top. Pg. 6 states:

"The UNIT ON indicator light will glow when any surface unit is on."

If the burners are all set fully to the Off position, this lamp should be off. The off position requires that the knob be pressed in to change to Lo, High or any position between (once no longer in the Off position, depressing the knob to change it is not required). If you're able to change the from Off position without pressing the knob, there is an issue with the switch - that may be contributing to the problem.

The cooktop is a 208 / 240 volt appliance. This is the highest voltage in your home. Voltages as low as 50 in the right circumstances can kill, and for this reason repairs must be performed with safety as the first priority. The cooktop sensors have determined that a control is on. If they are indeed off, there is a problem with either the sensor or one (or more) of the controls. You may have luck by locating the circuit breaker or fuse (2 pole 40 amp breaker or (2) 40 amp fuses) and removing power from the cooktop for a minute or two, and then restore power. This would allow the electronics to reset and if a logic problem - it would clear. If there is a hard fault somewhere, the indication would return again.

You should have the cooktop professionally serviced if the indicator fails to extinguish. I hope this helps & good luck!

Sep 16, 2011 | GE 30 in. Profile JP350 Electric Cooktop

1 Answer

Right front (large) burner indicates hot, won't work, flashes F153


I hade a code 153 also. Changed the element(costly-$200) and had to recalibrate the pan sensors(in the manual). All works fine now.

May 21, 2009 | GE Cooktops

1 Answer

Radiant cooktop blew a fuse?


Call the service tech it;s under warranty and, this model is notorious for this fault

Apr 21, 2009 | General Electric 36 in. Profile PP962...

1 Answer

Wirlpool elect range GR465LXLS, cant control heat on dbl burner


yes it is your control infinite switch the knob swicht that goes from 1 to 10 or min to max thanks from gilles

Mar 13, 2009 | GE Cooktops

1 Answer

Downdraft Slide-In Range


I have the radiant cooktop (i.e., glass top) version of this range. I've had this same problem since I first purchased this unit. I wondered why no one answered this question, as I check back to see from time to time. I finally contacted Jenn-Air's online support. My conversation was as follows (I'm not entirely sure that the tech support knew what she was talking about, but here you go anyway):

message.gif?p_db_name=whirlpool Cidalia C: Hi, my name is Cidalia C. How may I help you?
message.gif?p_db_name=whirlpool You: Hello!
message.gif?p_db_name=whirlpool You: I have a question regarding my "Downdraft Radiant Cooktop"
message.gif?p_db_name=whirlpool Cidalia C: Thank you for contacting Jenn-Air today with your inquiry. What is your question please?
message.gif?p_db_name=whirlpool You: None of my burners can simmer-- no matter what the setting, they will boil water!
message.gif?p_db_name=whirlpool You: Is there an adjustment that can be made to attenuate the heat?
message.gif?p_db_name=whirlpool Cidalia C: What is the model number of your cook top please
message.gif?p_db_name=whirlpool You: JED8430ADB
message.gif?p_db_name=whirlpool Cidalia C: Thank you. In looking at your burner configuration, the smallest wattage on your unit is 1200. And, unfortunately, there is no way to get a small wattage for your burners. We apologize for the inconvenience.
message.gif?p_db_name=whirlpool You: Yes, but the dials are supposed to prevent the full 1200 watts from reaching the burner unless it's on maximum heat, correct?
message.gif?p_db_name=whirlpool Cidalia C: Yes, but the burners do not get low enough to be considered simmer burners.
message.gif?p_db_name=whirlpool Cidalia C: Did you have any other questions or concerns today?
message.gif?p_db_name=whirlpool You: I suppose not.
message.gif?p_db_name=whirlpool Cidalia C: Thank you for contacting Jenn-Air. Have a good day!

Jul 08, 2008 | Jenn-Air JED8430 Electric Cooktop

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