Sir.....i add a video using sansa video converter and i got ...the video .when i removed the device frm ma system. then when i saw the video it was playing properly...then when i wanted to just go back and see the other videos im not even able to go back to my videos ....it aslo showing me blank screen and it is not even detecting ma device in ma pc.
Just format the device if you can or just if you have warranty please try to exchange it
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