Question about Pinnacle Dazzle Video Creator Platinum (230100037) Video Capture

1 Answer

0.008 seconds - no capture, no preview.

Hi,

i have DAZZLE video creator Platinum - i wish to capture video content from a VHS recorder.

I have followed the instruction for VHS capture but there seems to be no "signal". the capture preview box shows only a blank screen - it runs for 0.008 seconds then stops. it does not capture any video in this time.

i have tried the software and hardware on two multimedia PC machines so have ruled out the compatibility problems. i have also tried with two different VHS recorders, which both work fine.

can you help me with this problem?

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  • ryan_galbrai Mar 02, 2009

    Fixed: downloaded updated driver from the Pinnacle website

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Going to the Pinnacle support part of their website in downloads and downloading the latest drivers for the relevant model number worked for me.

Posted on Mar 05, 2009

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