I have an ACER E360 with a RW DVD drive, which I would like to use for backup for the computer.
However, the DVD drive keeps coming up with one handle attached which designates it as a CDROM drive, and so XP keeps installing the generic CD ROM driver, not the one for this DVD drive.
ACER has sent me here for technical support.
Is there a way to edit the registry to force this drive to not include the CDROM ID and install the correct driver so I can use the drive for a RW DVD?
Reinstall your third party DVD burning software. -- Cari (MS-MVP) Windows Technologies - Printing & Imaging #
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Solution #2
posted on Aug 02, 2007
Bouncy - usenet poster
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Acer sent me here for Tech Support, and I have an additional problem.
I need to use the DVD for a data back up drive, and their backup/repair software is not able to use the drive because the driver XP has installed is for generic CD rom.
Is there a way to get a third party driver that will work for this? I am using the ACER PowerDVD software to play a DVD movie with the drive, which is working, but I cannot use the drive outside of this application at all including with their back up software.
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Solution #3
posted on Aug 02, 2007
Duke - usenet poster
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Then it seems you'll have to go out and get some. Don't forget, XP won't read video DVDs without an MP2 decoder as well.
Until they're installed, all it will do is read a data DVD. -- Cari (MS-MVP) Windows Technologies - Printing & Imaging #
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Solution #4
posted on Aug 02, 2007
M0nica L - usenet poster
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Then it seems you'll have to go out and get some. Don't forget, XP won't read video DVDs without an MP2 decoder as well.
Until they're installed, all it will do is read a data DVD. -- Cari (MS-MVP) Windows Technologies - Printing & Imaging #
...
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Solution #5
posted on Aug 02, 2007
Pasty - usenet poster
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I think he is trying to tell you that XP does not support DVD. You need to have 3rd party DVD player and 3rd party packet writing and DVD burning software for it to be recognized. Might need a firmware update also if it is a older system.
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Solution #6
posted on Aug 02, 2007
kcw573 - usenet poster
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I can't. I was not given any CD's when I bought the computer.
The problem appears to be that XP keeps giving the drive an ID as a generic CD-ROM.
I am looking for manual editing instructions for hacking the system automatic installation ID's to set this up the way it is supposed to be, because Windows for some reason keeps identifying the drive as not a CDROM/DVD, but a generic CD-ROM for driver installation.
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