Not reading card
Hi m cantell. This is one of those issues that could have about 20 different causes. Fortunately, they are all quite easy to fix. I keep a general initial troubleshooting guide on my company's website (www.shiftintoblue.com/troubleshooting) give that a look-over and see if anything there solves your issue. If not, I've hosted Metrologic's configuration manual for you (www.shiftintoblue.com/resources/metrologic_config.pdf). Before you start scanning configuration barcodes, though, you'll need to know your scanner's communication method. If it is Keyboard Wedge or RS232, you'll be fine. If it is IBM46XX, USB (standard/low speed), or USB (full-speed USB/FSUSB), you will have to do a little more configuration and I will go over that at the end. After you know your communication method, go to page 11 and note the barcode 'Recall Defaults'. Print this page, and scan the barcode on the sheet. This will reset the unit to it's factory defaults (or, if your vendor took the time, the defaults they know you need to have) and should solve any problems within the unit.
As I mentioned before about communication methods, if you have IMB46XX, USB (regular), or USB (full speed) then you will need to do one the following.
For IBM46XX: use page 50 and scan the barcode "Load IBM46XX Defaults" and then "Enable IBM46XX Communication". This will enable IBM46XX communication.
For USB: use page 51 and scan the barcode "Enable Low Speed USB" and then "Load Low Speed USB Defaults". This enables regular USB (like you'd find on a PC) communication.
For full speed USB: use page 185 and scan "Enable Full Speed USB" and then "Load Integrated Full Speed USB Defaults". This will load the integrated FSUSB communication settings. If that doesn't work then scan "Full Speed USB Defaults". This will load the hardware's original FSUSB settings (if applicable).
A side note: FSUSB is very, very different from standard USB. If you have standard USB, do not use the FSUSB configurations out of desperation. Many of my clients (and myself once) have done this and can really make a mess of things. If you need more help, please feel free to send me a message or email me. I hope this helps. Good luck!
Jan 04, 2010 |
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