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Possibly a problem with the defrost system. If the cooling coils behind the freezer wall start to build up too much frost or snow, the air flow to the refrigerator section gets blocked first. So the freezer still works but the fresh food section starts to get warm . As the frost continues to build up, in time the freezer section will only get as cold as the fresh food section should. There are 3 main parts to the defrost system. You could have a burned out defrost heater, a bad defrost timer, or a bad defrost termination thermostat. The heater is located directly under the cooling coils in the freezer. The termination thermostat is a silver round disk clipped to the top of the same cooling coils, and the timer in located in the control panel in the fresh food section.
Check to see if you have airflow in the freezer and that it is also blowing into the fridge section. Also, check to see if you see any ice buildup on and behind the back wall of the freezer.
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There could be block in the cold air duct which comes from the freeezer. Since your freezer is working fine there should not be major issues . Hence check for the duct to be blocked, reduce the settings for the fridge or if it is a common settting make the freezer settings to mid point. If no frost model check if the fan is working and blowing fine the cool air to the fridge area. If not open fromthe freezer and clearr the duct. This will solve your issue. Good day
one thing to check for if you whant the freezer to colder the fresh food compartment will not go down i temperature because you stre blocking the air floe lower the freeezer control knob thanks from gilles