Question about MP3 & Digital Media Players

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When i was trying to play song in philips SA1916 mp3 player it is showing "license problem" error.

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  • premkhan6 Mar 02, 2009

    Ok, but i purchased it just before three months. this product is having one year warranty.

    So could you please let me know whether they will give us the new player or not?

  • premkhan6 Mar 02, 2009

    This product still having one year warranty. So, whether they will give us the new product us or not?

  • Anonymous Mar 03, 2009

    Thanks for above information,
    suppose in future if i am going to buy Mp3 player. So which is the best Mp3 Player.
    Which should not have time to expiry of licsence. Which should work more than 5 years.
    Is extendable Mp3 player(inserting external memory card) works good. OR it also have firmwares that have time to expiry of licsence.

  • premkhan6 Mar 03, 2009

    Thanks for above information,
    suppose in future if i am going to buy Mp3 player. So which is the best Mp3 Player.
    Which should not have time to expiry of licsence. Which should work more than 5 years.
    Is extendable Mp3 player(inserting external memory card) works good. OR it also have firmwares that have time to expiry of licsence.

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Some of the mp3 players have firmwares that have time to expiry of licsence so buy a new one throw it out

Posted on Mar 02, 2009

  • venkatesh babu
    venkatesh babu Mar 03, 2009

    they can give to you if you have the warranty

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1 Answer

Philips mp3 go gear, i can put songs on but then when i come to play it says media engine error.drm licence not available.


When the message 'Error' or 'License Issue' shows, it is referring to the DRM (Digital Rights Management) licences which are commonly found when downloading files. This is a method the music companies use to protect their music

Jul 07, 2011 | Philips GoGear MP4 player SA2ARA08K02...

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I have tried to transfer songs from cd to philips go gear 4gb mp3.Songs show as being on my device but when I try to play them,message media engine error drm license keeps appearing.


Dear Mr Collis,

We regret the inconvenience faced.


We would request you to share your contact details with us in order to get this issue resolved for you.

Thanks for your patience.

Regards
Philips Consumer Care
1800 102 2929
1860 180 1111

Jan 03, 2011 | Philips GOGEAR SA6045 MP3 Player

1 Answer

When I try play an album, it tells me "Media Engine Error" "DRM" License not available". The license IS there and I can play the song off of the MP3 player in Windows Media Player.


See my tip posted here -->

http://www.fixya.com/support/r3774047-solve_mp3_player_connection_problem

<--- copy and paste into a new tab or window.

Mar 14, 2010 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Media engine error! DRM License


These songs must have been purchased online. Itunes, or many online MP3 stores do this to prevent piracy. The songs can only be played on the PC that purchased them. Either buy the music from a DRM free site or find a DRM ripper, which maybe illegal in some locations.

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my phillips gogear mp3 os saying i have no media engine and a drm liecince

Sep 17, 2009 | Philips GOGEAR SA6045 MP3 Player

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PHILIPS GOGEAR SA1916 PROBLEM


take player back for warenty
or option 2 take player to balcony and see how far you can chuck it

Aug 03, 2009 | MP3 & Digital Media Players

1 Answer

Would not play due to


The PSS series only recognizes an obsolete DRM-9 license for WMA files. IF the songs were working previously on this mp3 player, make sure your music service subscription is up-to-date - delete every song off of here and then reload them. IF there were never working: You will need to stick to songs that are in true mp3 format if you want to get any use at all out of this player.

Mar 20, 2009 | Philips PSS110/17 MP3 Player

1 Answer

Philips GoGear


The songs that you are trying to load have a license type that the GoGear does not support, or the license does not allow playback on mp3 players. The solution would depend on the music service that you are using, and the type of GoGear that you have - on some music services, you can pay extra money to get a song that has a license that allows transfer and playback on mp3 players.

If, instead of an SA6045, you have a newer model Go Gear, you may not be able to play DRM-encrypted songs at all. In which case, the solution would be to sign up for a music service that only gives you songs in mp3 format.

None of the GoGears - ever- were ever compatible with iTunes.

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1 Answer

Dosn't let me play my songs


The songs have a DRM license that the mp3 player doesn't like - the songs could have a fixed-term license (which means they expire). Download only songs in mp3 format and you won't have that problem.

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1 Answer

Wanting to play WMA extension on this Philips Player


There are a few different possibilities.

1)Your subscription to your digital music service such as Napster, etc has expired. Sorry - unless you renew your subscription, you will not be able to play these songs again.
2) Your songs have DRM-encryption on them. To check and see, right click on an individual song name in Windows Media Player, and click on "License" or "Digital Rights"; if the affected songs have DRM encryption, then get DRM-removal software.
3) Your songs do NOT have DRM-encryption on them. In this instance, follow the procedure for item#2, except click on the link in the License or digital Rights tab that says "acquire license" (make sure you are connected to the internet first).

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