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My name is Peter. I am a retired field service appliance technician.
You did not provide a model number so I can only guess at what you have.
If you have an electric glass top range, your burner element has a thermostat. This thermostat (temperature sensor) runs from the center of the burner to the edge of the burner where there is a wire connector. I suspect this component is either cracked or the connector is bad.
When the burner arced out it probably also ruined the switch. Most switches on a standard electric range have 5 wires. 2 wires to the burner. 2 hot wires from power and a smaller wire which connects to the indicator light marked P. It is easy to test the switch Unplug the stove. Turn the suspect switch on wide open. Check for continuity between the 2 terminals going out to the burner marked H1 and H2 If you cannot get a reading then the switch has failed. Note: when replacing the switch usually on most stove the replacement will not be or look like the original HOWEVER it will still have L1 and L2 H1 and H2 and P but the terminals are not always in the same order. If you fail to correctly connect the new switch you will fry 2 switches when both get turned on. Ouch!
Since the burner blocks keep burning out that to me would mean that the burners theirself are worn to and dont fit too well into the burner blocks and they too (the burners) should be replaced. The coil surface burners are pretty much universal and the part numbers for the least expensive exact replacement parts are
The repair man probably checked to make sure the various parts were working i.e. the burners light and burn properly. The fact that it seems to be dependent on whether or not there are pots over the burners makes me think that somehow they are set too low with respect to the top of the range. If that were the case, the heat would not be able to flow up and out but would rather build under and transfer into the range top. Keep in mind however that ranges in general be they gas or electric put off a lot of heat and metal loves to conduct heat, so the top will definitely heat up. But if this is beyond normal heat, I would look for something that is allowing the heat to transfer to the top when you have pots there.
check the burner socket, it is likely that contact is being lost where the burner connects to the hardwired portion of the system (the socket). It is not unusual for the socket to "burn up" when there is a poor connection to the burner resulting in the burner being replaced and the new burner not working or working intermittently.
Oven was working, I had it on pre-heat, then I turned on the stove top, but the burners won't heat. When I turn on the stove top the stove makes a short BUZZ noise and the clock area lights up, when the burner is turned off all the lights go out. Please help, food prepared.