Question about Home Decorators Collection Charmglow Gourmet Luxury Island 84.5"hx95.25"w black

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Charmglow fireplace - no heat

Hi there,

I bought a charmglow electric fireplace at Lowes to create ambiance in my condo as I tried to rent it out. It is beautiful, but doesn't produce any heat - and I didn't expect it to.

However, a friend was over and looked at the cord, and remarked that, having that kind of cord, it SHOULD produce heat.

So I got on the Charmglow website, and now see that it is supposed to produce heat.

Do you have any ideas as to how I could trouble shoot to see how to get it to work? It has never worked but we would love it to, as we live in Michigan and it is 7 degrees right now. Any more heat would be a help!!!

K
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Posted on Sep 05, 2010

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