Question about RIM BlackBerry Pearl 8100

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My pearle deletes text messages and my phone log all the time, it helps for a day or two if i turn it off, take out the battery and the sim card but always does it again after a day or so! I am so frustrated with the thing I could scream!

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  • Anonymous Mar 21, 2009

    Mine does this all the time too and I do the same thing!!!!! UGH

  • beth08281 Mar 22, 2009

    Mine does the same thing, at first it only did it once a month, now its doing twice a week or more. it delets my text message before I can even read them, the message box shows there is a new text then in seconds they are gone forever. thats when I have to take the battery out for a few mins and put it back in and then it works for a few days.

  • emily1983 Mar 24, 2009

    Same problem!

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What you can do is to check your messages options. From messages, press options button then options, then general options, then you can see there the keep messages area. set it to the day you want to keep your messages. you can also set forever in there. If this doesn't work, tell me.

Posted on Mar 02, 2009

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I actually had this problem a LOT in the past, it got so bad that I would get a message and it would INSTANTLY delete. Before I could even see who it was from, it would be gone. Then I looked for hours trying to find a solution, and found one. I haven't had the problem since, unless I have nearly a month's worth of texts in my phone. The problem is that your device memory is too full. If you have an SD card in your phone, I highly recommend moving any photos on your device memory over to the card. If not, then I HIGHLY recommend getting one, they are wonderful. If you do not have an SD card, and your budget is too small to get one, then delete any pictures on your device memory you dont need, or copy them over to your PC so you dont lose them, and try and keep your memory as empty as possible. Also if it happens a lot and bugs you, then every couple of days go in and empty out your message inbox also.
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I also have had this problem with my Blackberry Pearl. It has nothing to do with your SD memory card. First and foremost, blackberry shortchanged the pearl when it came to onboard memory size. You'll find this out when all of a sudden your call logs, text messages (SMS & MMS) and emails are deleted. When you receive a call it shows in your call log for only about a half hour and gets deleted again. To verify that it is a memory issue, go to options and click on status. If your file free is at 0, you need to free up some memory.

If you text message alot, this can happen quite frequently. Especially with MMS messages which use up alot more memory. Open your messages folder, click the menu key and click General Options. Make sure your phone is set to keep messages for either 15 days or 30 days. Also another thing is to make sure in your Camera options is that all pictures get saved to your memory card. If your pictures get saved to the phones memory, you will always have this problem until they are deleted or moved to your memory card. If you downloaded any games or applications to your phone, this can also be the problem. They make plenty of games and apps for the Pearl but didn't give the phone enough memory to use it all without eventually locking up the phone. This was my problem. I had a few games and a couple applications like Yahoo Go and Sudoku that I deleted and it helped out alot with my memory issues.

There are alot of other things you can do to help free up some memory but it would best if you just call blackberry tech support for your service provider and let them talk you thru all the steps. I've been very happy with T-Mobiles Blackberry tech support because they are separate from the normal customer service line. I've hardly ever had to wait to speak to a tech unlike the regular customer service which can take FOREVER!

I like the Pearl but these issues can certainly frustrate anyone that doesn't know how to deal with them.

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TRY THIS...Press and hold the up/down bottom left key. While holding this down press L then 5 then L then 5 again. an event log will appear now press the menu key scroll down to CLEAR LOG. USING THE TRACK BALL PRESS THE BALL AND DELETE THE EVENT LOG. These are cookies and will destroy your memory which is very small anyway. Do this from time to time and it should solve your problem. Good luck to all......

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