Question about Sub-Zero 695/S Side by Side Refrigerator

1 Answer

Ice and water won't come out dispenser

Brand new- plenty of ice in bulk ice but nothing comes out door.  What does little lock logo indicate- could this be the problem- how do I activate/deactivate it.  My contractor did not give me the manual for this appliance.

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  • nancylind Mar 02, 2009

    Now I understand the lock but I still don't get water or ice out the door.  I will check the manual.  

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  • 410 Answers

Here is link to your owners manual subzero.com
and here are instructions for using the lock feature..

LOCK For Models 685 and 695, the lock feature is used to prevent unintended ice and water dispensing. When the dispenser is locked, all key pads on the glasswell are deactivated to allow cleaning or to prevent small children from using the dispenser. To activate the lock feature, hold down the LIGHT key pad on the glasswell until the key pad lights flash once and the red LOCK icon is illuminated (approximately five seconds). The lights will remain in the state they were in before the lock feature was activated. To deactivate the lock feature, hold down the LIGHT key pad until the key pad lights flash once and the red LOCK icon is no longer illuminated (approximately five seconds). The lights will remain in the state they were in before the lock feature was deactivated.
Thanks Peyton

Posted on Mar 02, 2009

  • peyton thompson
    peyton thompson Mar 02, 2009

    you need to allow the water tank to fill this can take as long as 3-4 minutes. are you able to get ice out of the door now?

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Hello
Welcome to fixya.
I'm Huuum and happy to assist you,

You said, When the water dispenser is pushed you can hear it try to work (a humming or pumping sound) but nothing comes out.
Below is a list of reasons that the water may not be working that are easily checked and remedyed by you! Is there a water shut off on your fridge?If so the dispensor will still make noise as if it is trying, even if it is locked!!!!!!!!!!!!!!!!!!!!!!!

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2.Flushing the water system after replacing filter
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3.***Read this:
The dispenser lock (on some models)
Your dispenser can be turned off for easy cleaning or to prevent
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NOTE:********** The lock feature does not shut off power to the product,
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 Is there a water filter installed on the refrigerator? The
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