Question about Frigidaire FRS23KF7AW Side by Side Refrigerator

4 Answers

Water dispenser and ice dispenser not working

Frigidaire model frs22zrf door dispenser light flickers then goes outSame issue but with a brand new Sub Zero side by side.  Plenty of ice from the bulk ice but nothing out the door dispenser.

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Hi,

Freezer door switch that tells the fridge that the door is closed might not be in contact with the door when it is closed. Safety mechanisms make it such that the water will not dispense if the fridge thinks the door is open.

Hope this Helps!!! Please Rate My Response!!!

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PREM

Posted on Mar 02, 2009

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Well, you may have frozen up the area that releases the ice. I would recommend taking a hair dryer to that area and/or defrosting the entire unit and the seeing if it starts to work, if it doesn't, let me know and we can start troubleshooting individual parts.

Benjamin

Posted on Mar 02, 2009

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Ice lever limit switch is bad. It's new - you will need it repaired under warranty.

Posted on Mar 02, 2009

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  • 410 Answers

Clarification question are we troubleshooting a sub zero or a frigidaire refrig. also if you can give me a omplete model number it would be helpful. thanks peyton

Posted on Mar 02, 2009

  • peyton thompson
    peyton thompson Mar 02, 2009

    I saw your post under the free section and yes the lock button can be the problem. most of the locks are activated and deactivated by pressing and holding the lock button 3-5 seconds. if this doesnt work post back your complete model number and I'll see if  I can find instructions for you. thanks peyton

  • peyton thompson
    peyton thompson Mar 02, 2009

    here are the instructions for your dispenser.



    LOCK
    For Models 685 and 695, the lock feature is
    used to prevent unintended ice and water
    dispensing. When the dispenser is locked, all
    key pads on the glasswell are deactivated to
    allow cleaning or to prevent small children
    from using the dispenser.
    To activate the lock feature, hold down the
    LIGHT key pad on the glasswell until the key
    pad lights flash once and the red LOCK icon is
    illuminated (approximately five seconds). The
    lights will remain in the state they were in
    before the lock feature was activated.
    To deactivate the lock feature, hold down the
    LIGHT key pad until the key pad lights flash
    once and the red LOCK icon is no longer illuminated
    (approximately five seconds). The
    lights will remain in the state they were in
    before the lock feature was deactivated.




    and here is a link to your owners manual at sub zero.com

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1 Answer

My Frigidaire ice maker dispenses water when I use the dispenser on the door. I have been told it may be a DIODE issue. Does the LPHS2687KF0 have a diode?


Good Morning Jim,

I understand the ice maker is dispensing water when you use the dispenser on the door of your Frigidaire refrigerator, model# LPHS2687KF0. I also see that you have a Diode kit and are not sure if it would be this that is needed or a water valve that would be needed. I suggest contacting your local authorized technician for further assistance. They will be able to diagnose your refrigerator and determine what is causing the ice maker to dispense water. Hope this is helpful.

-Best Regards-
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http://www.repairclinic.com/0100_1.asp
There's an ice- or water-dispensing problem The ice and water-dispensing system of your refrigerator is quite complex. Many components work together to provide the ice and water. Aside from a simple problem of a leaky water tube or a jammed ice chute, most other components are not user serviceable. We suggest that you contact a qualified appliance repair technician for such repairs.

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It is possible the water line inside the refer is frozen, you will be able to see a resevoire or loop behind the bottom drawers that is where it could be frozen

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The dispenser has a dual water control valves that control ice maker water and dispenser water. To find your parts you will need your refrigerators model number most time found around the fresh food sections door. Below I have a tutorial that may help you determine what may be the problem with dispensing water. Hope this helps, Thanks Sea Breeze

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I purchased a brand new Frigidaire refrigerator this month (December) and for the past couple of weeks the ice dispenser and water dispenser were working just fine until today. The ice maker stopped...


Hi and welcome to FixYa, I am Kelly.
Your Refrigerator is still under the manufacturers warranty so there is little you can do before contacting customer service. Having said that; there is something you can do before calling for service. I suspect that just maybe your freezer is too cold and the plumbing for the comparement and door water supply may have frozen. Empty the freezer and place a fan blowing into the freezer compartment for over 2 hours. It makes a water mess so be prepaired for the necessary tending to the drips. After the over 2 hours of manual defrosting with a fan check the water in the door function to see if you have water flow. If you have flow at this time you need to begin raising the freezer temperature until you no longer experience water line freeze ups. If after the manual defrosting period you still have the problem you will need to call for warranty service.

One other thing to check is to depress the door light switch and make sure the light is going off when the door is closed. Even if you discover that the light is staying on with the door switch plunger depressed you must contact the Frigidaire service team for warranty service. Since you did not provide a model number there is a possibility that your light switch is actually located in the upper door hinge area. The number for warranty service is listed below.


To reach a service team member, please call:
1-800-374-4432
Monday-Friday, 9:00am-5:30pm (EST)

There are many things I could have you do but all of them would void your warranty.

Thanks for choosing FixYa,
Kelly

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click on the wiring diagram and look at the circuit which powers the dispenser...it looks like the safety switch would be a problem to all the functions you listed above..such as the light not working.. no ice... no water

i would look for power to that safety switch..and if its getting power.. then i would check continuity through that switch.

also another possibility maybe its the wiring harness that leads to the dispenser.


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First of all if your water dispenser is working then we know that the control panel is getting power. If not open the door and manually press the door switch to see of the switch is working properly. The switch will cut power to the dispenser to prevent operation while the door is open. Second you need to check the wiring at the hinge to see if there is a break in it.

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From what you are describing, it sounds like you need a valve. Another common thing I run into is the cooling tank inside the fridge freezing. This will usually affect water through the door only. Remove the crispers and you should see a large coil of plastic water line attached to the back wall of fridge. You can check to see if it is frozen by blowing through it from the end of the line you removed from valve. BEWARE, if you blow through it, water will come out dispenser if line is not frozen. Have a towel at front of fridge.

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