Question about HP Photosmart C3180 All-In-One InkJet Printer

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HP Officejet J5780 All-In-One Won't print double sided with Vista


When I try to print double sided using Vista, my j5780 printer prints out the odd pages and then just sits there. I press the OK button on the printer itself but no joy, it still sits there saying printing on the little display. I don't even get a pop up on my screen saying to turn the paper round and re-insert or anything like that. I have chosen manual and manually in the printing preferences and control panel tabs. There is no option to install a duplexer unit in the printer device settings tab if that's what you were going to say ;-)

I am unable to delete the job from the queue, or print anything else until I go and do the net stop spooler trick and manually delete the spool files from the spool directory.

I've got the latest Vista drivers off the HP web site.

If you can solve this you deserve the genius rating

Thanks and any help appreciated...
Martin Same problem with a C3180 printer

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  • Adam Person Mar 02, 2009

    In other words you are saying to download and install the driver file for a deskjet 6500 printer?

  • Adam Person Mar 02, 2009

    I have a C3180 with the same problem. I just got off the phone with HP and they state that some models of printers 'lose' this feature when you migrate to Vista. It doesn't sound like they'll fix it or look into it any time soon. This is definitely an XP only printer. My solution - This one goes to Ebay and I buy an Epson.

  • Adam Person Mar 02, 2009

    Thank you ! Your solution worked - Thank you again !



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You can install an instance of the Deskjet 6500 series drivers using "Add Printer", local printer, (use the same port the J5780 is installed on). You can have this co-exist with the J5780 driver and you could name it J5780 Duplex if you wish.

Bob Headrick, MIcrosoft MVP Printing/Imaging

Posted on Mar 02, 2009

  • Bob Headrick Mar 02, 2009

    Yes, but you do not need to download the driver, just use the one installed already in Vista. Go to the Printers folder, Add Printer, Local Printer, (select the port the J5780 is on), select the HP Deskjet 6500 series from the menu.


    Bob Headrick, MS MVP Printing/Imaging

  • Bob Headrick Mar 03, 2009

    If your problem was solved a "thanks for trying" rating is a bit of an insult....



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Hi there
I am just a helper
So I have put a driver for your printer my website for you to download and try, the driver is for your printer Hp officejet J5780 all-in-one so you can download it from this link. XP + Vista
Click The Link =

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