Reynolds - usenet poster
Rank: Apprentice
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If you do a basic search on the internet you will find that there are many
threads out there with users having this same issue. I am one of those
people. This is a faulty monitor. HP does not offer much help - if you can
even find anyone to speak with. Updating the graphics card, BIOS, or
anything else won't work (I have tried all of those). I purchased an
extended warranty from the retailer, but it will only replace the monitor
with the exact same product. Given the fact that I paid $3,000 for my system
- I expect quality. HP has really let me down this time. I am not sure what
else I can do short of hiring a lawyer to get this resolved.