Question about Toshiba Satellite A135-S2276 Notebook

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Ethernet cable connected not detecting

I called my service provider verizon fios went through all of their suggested troubleshooting checked the cable bridged the connection make sure router and cable was working updated all the ethernet drivers for my ethernet card and it says device is working properly but it's not detecting that the cable is plugged in need more trouble shooting tips i can connect wireless but not direct

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  • jamesjackson Mar 02, 2009

    static ip address? and there is no light on i know the cable is good because i bridged the cable on the ports in my router and all lights say good device manager says the device is working properly just not picking up that the cable is plugged in

  • jamesjackson Mar 02, 2009

    yes the device in enabled and i checked whether or not it was static or dynamic they are set on automatic and the cable is a regular ethernet cable i have like 5 of them and i have tried all of them and they all get the same results i'm thinking that the ethernet card is no good but everything checks out and says it's working properly .......do you think if i bought an external usb to ethernet to connect to my router it would help i'm running at 54mb's right now with the ethernet i'm supposed to get 100+ mb's i think i will loose speed by going through the usb it might just be more trouble than it's worth.....any other suggestions on how to get this to work or troubleshoot some more if you want contact me direct through e mail make things a little faster JamesJackson11@verizon.net

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  • Master
  • 513 Answers

Make sure you donot have any static ip address in your network, or make sure you didnot disabled your network card, try to look in laptop network card if there is a linking light when you connect the cable? if not either cable or network card has problem.
try this and let me know what happen?
Best regards

Posted on Mar 02, 2009

  • Did you checked if your network card is disabled?check this by hitting right click on my computer, select manage then go to device manager, look for the network cards if its disabled or enabled.



    Checking if the is static ip address in your computer: right click on my network place, then select properties, then select your local area connection and right click and hit properties,scroll down to internet protocol tcp/ip, double click on that see if your IP address and DNS server are automatically selected.

    you have to make sure from verizon wat ip you use, is it dynamic means automatic or static which means they give you ip address and you have to put in ur pc.

    Also try to know there is two types of cables, some of them are crossover cables which will not work with your network if you are using modem or router, you need regular ethernet cable. the only way to define that if you look for cable color pins how they are punched.



    Try this and let me know what happen



    Best Regards

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