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Won't Heat and Turntable Will Not Move Without Pulling on Door

We have a GE SpacemakerXL JVM1533. Without warning, we noticed that the turntable stopped moving. In closer inspection we noticed that it wasn't cooking either. Turntable option is turned on...demo mode is turned off.

After trying to troubleshoot the problem we realized that pulling on the door just slightly while cooking power was turned on, the turntable started turning. Tested again, this time with a cup of water and indeed, if we pull on the handle just slightly, the turntable does turn and the microwave cooks. Sooo....

Everything looks level, and the door closes well, but something is just not clicking to make it work again. Any thoughts on how to fix this? I don't want to stand by the microwave, pulling on the handle slightly to make it work.

Thanks!

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  • Microwave Ovens Master
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This is usually caused by either a bad door switch or a loose door switch mount, which are pretty simple problems to fix.

Door switch or mount trouble is usually caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

If the switch mount is broken, it's usually more economical and safer to add a dab or two of hot glue to the mount to secure the switch. Let it cool for about 30 minutes before using.

One test that sometimes helps is to gently lift up (and/or push down) on the door or handle as you try to start it. If it works or tries to work, then it's a door switch mount or door alignment issue.

If you or someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa:.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

Won't Heat and Turntable Will Not Move Without Pul - dee77f7.jpg

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

If you only need a switch, you can order a universal type here for $5 postpaid.

While a microwave should never be left running unattended under any circumstances (as your owner's manual will tell you) it's even more important when one is exhibiting a failure or any odd behavior. So play it safe and stay with it while it's running!

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Mar 02, 2009

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Won't heat up


A model number would help us help you pretty specifically, but without it, here's a generic answer.

Generally, the most common causes of a failure to heat are:

- bad door switches or door switch mounts
- loose or corroded connection at the magnetron
- problem or loose connection on the control unit circuit board
- bad magnetron
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If the inside light, turntable, and internal cooling fan are not working, then it's probably a door switch. See my door switch help file here.

If the inside light, turntable, and internal cooling fan are working, then the problem is likely in the high voltage section.

In that case, here are some links you or someone you know can use for test help, but read their safety warnings first:

http://www.gallawa.com/microtech/diode.html
(if it's not shorted or burned, it's probably okay)


http://www.gallawa.com/microtech/mag_test.html

http://www.gallawa.com/microtech/xformer.html

http://www.gallawa.com/microtech/cap_test.html

You can find links to helpful exploded view diagrams and order parts here.

I'd recommend that your bookmark this link to your favorites.


We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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use the common sense, and logically, fix it. God bless you
Microwave Runs, Heats, but turntable does not move This is a fairly easy one. First, make sure the turntable coupler under the glass dish is not broken. Second, on the control board, find the turntable relay and test for voltage. Some turntable motors are 24 volts DC, so make sure your testing the correct voltage. If no voltage from the control board, then replace the control board. Otherwise head towards the turntable motor.
On OTR models, you can get to the motor by un-screwing the bottom panel on the microwave. On countertop models, there will either be a knockout or screw on access panel. Check for voltage at the motor. If no voltage, check the wiring back towards the control. If voltage, then replace the turntable motor. The component list below also shows how to test a turntable motor.

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Hello :

This happens because of a bad door switch . The plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door .

Check also the turntable . It could be out of it's right place .

WARNING :

1:Don't slam your microwave door because this may cause the fuse to blow and this is the reason of bad door switch problem .
2: A microwave is capable of giving you a serious electrical shock even when it's unplugged , so I recommend you to call a repair technician for help .

please don't forget to rate .

good luck

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heatman101
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