Question about Sunterra 30016 Pond Bio - Filter 1000 Gallons, Black

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I need a replacement O-Ring for my Sunterra 300106 pond filter Where can I get one?

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  • Anonymous Apr 04, 2009

    need that o ring if some one sales bil filter they should sale the parts

  • JSTU Apr 24, 2009

    i have the same problem. we stored our filter in the basement for the winter and when i started up the pond the cover leaks like a open faucet. does anyone know where i can get a replacement o-ring?

  • Anonymous May 05, 2009

    We had stored our filter in the garage and this spring the filter is leaking and can't stop it

  • Anonymous May 18, 2009

    same as greeve1975 where ?not at the store i bought it at,everything else filter pads and such



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Call the Manufacturer directly
800#: 866-866-4486
Phone: 309-690-2546
FAX#: 309-690-2547

Posted on Mar 03, 2009

  • Codyherndon May 04, 2011

    I tried sending an e-male to the address above. And it sent it back to me. Any ideas?


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Call up customer service and they'll send you a new oring

Posted on Jul 19, 2009

  • daisypam514 Jul 19, 2009

    call customer service on their website and they send you orings free



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1 Answer

How do i go about replacing the uv light

obtain proper replacement bulb
shut down entire filter for a moment before unscrewing the top locking ring off Uv filter (left turn) lift top off set asside
using a soft clean rag retract uv tube from its cylinder holder inside , remove power connector from tube end (you should have already removed all power from converter box) with extremely clean rag handle new tube ( allow no forign material to touch outside of tube ) reinsert power connector onto new tube (same way it came off old one) then reinsert tube into holder sleeve , route power cord to proper places away from lid , replace lid and install lock ring back with enough force to ensure a leak proof seal , re start pump ck for leaks if none found then restart power converter for Uv filter

Jun 05, 2015 | Sunterra 300207 Pond UV BioFilter 2000...

1 Answer

Sunterra o ring

I would like to know that also

May 29, 2014 | Sunterra 30016 Pond Bio - Filter 1000...

1 Answer

Does anyone know where I can get a replacment impeller for a 2008 model Sunterra 2000 gph pump ? The cover comes off and looks replaceable. I have a warranty replacment 2009 model and the cover of it is...

If you find a replacement 2000 Impeller for your 2008 sunterra pump, let me know! I called the company who promptly told me they don't sell component parts for any of their pumps larger than 1250. They very matter-of-factly told me to go buy a new pump.

Oct 29, 2009 | Sunterra 202000 Pond Pump 2000 Gph, Black

1 Answer

Sunterra 300106 pond biofilter 1000 gallon intakeoutake nozzles have broken. Where in the twin cities can I go to buy new ones?

You can contact Sunterra LLC directly from their website or you can call (309)690-2460 (Ill #) or (800)800-0993 (Cal #) and they will ship you the needed parts right away. Walmart was carrying Sunterra a few years ago and may still carry ...check with them. I also noticed Target on-line had Sunterra. But as far as replacmeent parts, I would call Sunterra directly. Also carries a lot of Sunterra supplies !

Jul 11, 2009 | Sunterra 30016 Pond Bio - Filter 1000...

1 Answer

I am looking for replacement filtersfor Sunterra Pump #201250

Check for lots of sunterra supplies
Also you can contact Sunterra LLC directly from their website or e-mail
Their # is 309-690-2460 (ILL) or 800-800-0993 (Cal.)

Jun 11, 2009 | Sunterra 30016 Pond Bio - Filter 1000...

2 Answers

Pump just stopped working one day. It was working fine the day before. Hums when submerged but does not pump.

It sounds like your filter is plugged, Take the filter cover off and rinse out your filter, it should take care of the problem. I clean my filter out every 2-3 days.

Apr 22, 2009 | Garden

1 Answer

Broken cap on indicator for cleaning pond

call Sunterra LLC (LR Nelson) directly at (309)690-2460 (Ill #) or (800)800-0993 (Cal. #) They will ship you one right away !

Apr 12, 2009 | Sunterra 30016 Pond Bio - Filter 1000...

2 Answers

Pump goes on and off

Does the pump have thermall protection? It sounds like its getting hot and tripping the thermal protection switch in the pump windings.

Oct 06, 2008 | Sunterra 450gph Pond Pump

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