Question about Microsoft Xbox 360 Console

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The dvd tray will not stay closed

When you put a disc in the tray,and hit the door close button it goes closed for approx 30 sec the reopens . I have tried several discs and have the same results

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  • 12 Answers

This is a serious problem the disc tray is most probly broken u either replace or ask a xpert aroung ur locality .....................i could not help you out b'cause i cant c the problem with my own eye..........

I HOPE UR XBOX GETS FIXED............

Posted on Mar 02, 2009

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1 Answer

Cant open dvd drawer


Sometimes DVD player drawers get stuck closed because the disc inside isn't seated properly. At other times the player may have another problem. The first step in discovering if it is the disc or another issue is to remove the disc. Most DVD players have a secret eject button. It allows you to open the drawer when a disc gets stuck and cannot be ejected normally.
For this you'll need a standard size paperclip.

  1. Unfold the paperclip and make it as straight as possible.
  2. Look closely at your DVD player . Push the tip the paper clip into the small hole on the tray cover on the front of the Toshiba. The hole is on the right side of the cover.
  3. Press inward gently with the paperclip until you feel a slight resistance, then continue pushing to engage the internal eject button. The tray should pop open partway.
  4. Gently pull the drawer until it's fully retracted. Be careful not to pull too far.
  5. Remove your disc from the drive.
  6. Before you reinsert another disc, use the remote and/or buttons on the player to close the door, and reopen it. You can also press carefully with your fingers. If you cannot open/close the drawer normally at this point, do not put in a new disc until you have repaired the problem.

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Dec 09, 2013 | Toshiba SD Computers & Internet

1 Answer

Tray won't close


Use the following steps to close the disc tray on an original Xbox 360 console.
Step 1: Remove the disc from the tray Step 2: Make sure the faceplate is on correctly
The faceplate is the plastic piece on the front of your console.
  • Press firmly around the edges of your faceplate to snap it into place (make sure it is flush with the rest of the console). If the faceplate is not on correctly, the disc tray won't close.
  • If you find that the faceplate is the problem, please contact Xbox Support to order a replacement faceplate.
If this does not resolve your issue, please try step 3. Step 3: Press the eject buttonTry closing the disc tray by pressing the eject button. If the disc tray successfully closes, open the tray and insert a disc. Now try opening and closing the tray with a disc in the tray.
Note Make sure that the disc isn't sticky and doesn't have any labels that could prevent the tray from closing.
If your disc drive still will not close, please try step 4. Step 4: Move the disc drive tray
  1. Gently move the tray up and down, and then from side to side.
  2. Press the eject button on your Xbox 360 console.If your disc drive still will not close, you need to have your console repaired.
  3. Step 5: Request a repair If the disc tray still won't close properly, your Xbox 360 console needs to be repaired.


Xbox 360 S consoleUse the following steps to close the disc tray on an Xbox 360 S console. Step 1: Remove disc from the trayIf there is a disc in the disc tray, remove the disc. Step 2: Press the eject buttonTry closing the disc tray by pressing the eject button. If the disc tray closes successfully, open the tray and insert a disc. Now, try opening and closing the tray with a disc in the tray.

Note Make sure that the disc isn't sticky and doesn't have any labels that could prevent the tray from closing.

stickerdisc.jpg

If the disc tray still will not close, please try step 3. Step 3: Move the disc drive tray
  1. Gently move the tray up and down, and then from side to side.
  2. Press the eject button on your Xbox S 360 console.

If the disc tray still will not close, you need to have your console repaired. Step 4: Request a repairIf the disc tray will not close, you need to have your console repaired.

Dec 16, 2010 | Microsoft Xbox 360 Console

1 Answer

Got new computer from Costco Hp DVD drive is staying open and does not close


I had a similar problem myself just recently with a new PC. Whilst the PC is running, try gently pushing the tray door closed and then reboot the PC. If it reopens when booting up, check first that the outer flap door is not jammed against the eject button in any way. If you're satisfied that the button is clear from any interference from the outer flap and the DVD drive has ejected again then take the PC back as the drive is most likely faulty.

Oct 19, 2010 | HP (264007B21) Internal DVD Drive

2 Answers

My xbox will not read discs it just says open tray


I found a solution that works for me after a long period of time with this problem.

Get an air spray canister (just compressed air), open your Xbox's game tray, take the disc out, then spray the air along the tray, moving side to side inside the Xbox. You may want to spray into the vents, too, just to be sure.

This worked for me, and it was the only thing that worked for me. I had already tried hitting the console with the controller (gently), and doing the stuff Microsoft recommends etc.

If that doesn't work, you could try gently knocking the top of the Xbox with your conroller, when you put the disc in, as I've heard that works for some people.

Another thing that works for some people is taking the disc out, closing the tray, then when it goes to Open Tray, open the tray, put the disc back in and then closing the tray again.

Jun 17, 2010 | Microsoft Xbox 360 Console

1 Answer

Disc table does not open or close - stuck open


Hello the unit is out of timing now, it will have to be taken apart and retimed. You have skipped some gear tracks and the unit will not close until the Tray is realigned. Try hitting the eject button so the tray comes all the way out then pull on it gently to see if it realigns it self. When it trys to go back in it is hitting the clamper because the tray has not reached home and the clamper that gasps the disk is closing before it has a chance to return home.

Nov 30, 2009 | Pioneer BDP-95FD Blu-Ray Player

1 Answer

Tray wont open


Power your unit off using the button. when it's off unplug the power source from the back of the XBOX and leave it out for 30 sec. Reconnect the power source and reboot your machine. Try the disc tray again. If it doesn't work try giving it a tap or a solid knock on the top of the case above the disc tray while it's trying to open. Don't drop the machine or try to pry the tray open. If it doesn't open when you tap it then try light pressure on the front of the tray while it's trying to open. (you can tell it's trying to open because the disc status on the screen will say opening...)

Now if the above did not work
Get a straightened paper clip.
Remove the faceplate carefully starting from the indention that you will see on the side
After removing the faceplate, look for a pinhole just below the disc tray.
*There are two pinholes just below the cover of the disc tray and one pinhole below the X and B of XBOX logo.
*You can try any of the three holes
*Pinholes are so small that the girth of the paper clip is the only object that can fit through the pinhole.

Now insert the paper clip into the pinhole then put a little pressure until the disc opens.

If it opens try to close it, if it closes try opening it again, if it wont open the second time then it need to be serviced
If it opens try to close it, if it wont close try nudging the disc to the right and then to the left, if nudging doesnt then it need service
If it wont open after trying all three pinholes - its needs service

It may be jammed or the drive gear stripped.

CALL XBOX CUSTOMER SUPPORT 1-800-FORMYXBOX




If that doesn't work . call Microsoft and they will instruct you on warranty work.

Nov 24, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 disk tray willo not stay closed.


i dont know lol have it send in if your warranty is bad hit me up ill send you cash

Aug 14, 2009 | Microsoft Xbox 360 Console

1 Answer

Pioneer BDP-f1FD Disc Tray Won't open


I fixed this on my unit from a tip on AVS Forum

Unit has "Power on" msg, follow these steps:

1) Hit power button for 5 -10 sec unitl unit shuts off
2) Press open / close button unit or remote first (do not hit power button first)
3) On the third try, the disc tray opened

I had James Bond Goldfinger in the player ( not sure if this had anything to do with it), I put another Blu Ray in and it loaded fine and is playing fine, hope this works for you

Dave

AVS link below
http://www.avsforum.com/avs-vb/showthread.php?t=1054927&page=413

Apr 20, 2009 | Pioneer BDP-51FD Blu-Ray Player

1 Answer

Dvd tray does not stay closed when you insert a disc it closes for a little bit then reopens


Hello.

There is either something that prevents the DVD tray from closing, make sure to insert the disc fully in the circle or if it isnt that the rubber belt in the DVD-drive is stretched out and not strong enough to close the tray completely when a disc is inserted, this is a known issue of these drives and often causes the drives not to open properly as well.

You can solve this either by replacing the belt or you can do a little trick which fixes the drive in 90% of the case.
How to do this is shown here: http://xbox-experts.com/e/tutorial.php?n=dvdopentray

I hope this helps.

Kind Regards,
Wilhelm@Xboxexperts.com

Mar 02, 2009 | Microsoft Xbox 360 Console

1 Answer

Lg rc797t dvd drawer will not close consistently


I have a Compaq Presario desktop running XP Media Center. The DVD tray would open on power up, and kept openinig when pushed shut.

I discovered that the tray would frequently remain closed when I held open the flap (the flap with the open button). A few days after discovering this, I got to add some more tracks to my MP3 player - I only mention this intermediate stage in case it is material in curing the problem, as the next thing that happened was a power failure whilst the PC was on. Since then, the CD/DVD drive has behaved perfectly. I did have a temporary problem with AVG INternet Security being unable to load the necessary DLLs to run correctly in MS Outlook 2003, even complaining of a corrupt installation, but this dissappeared after a proper restart and AVG update.

So,
Compaq users: try holding the flap open when you attempt to close the tray.
Generally: with PC running and all applications closed, switch the power off at the wall socket.

HTH
Roger
Shaftesbury (UK)

Jan 25, 2009 | Computers & Internet

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