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Getting Error Message "wrong file format"

We deleted all music off of my daughter's mp3 player, and then re-loaded new songs. When she tries to play them, an error message comes up that the format is wrong. We tried playing both mp3's and .wav files, and neither will work. They both just lock up the player, until I plug it back into my computer.

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Indid the formate is wrong when recording to the usb the format you want to used must be used.not all cd decks plays mp3 e.g

Posted on Mar 02, 2009

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Hii, I have sony mp3 player, model NWZS616F. It will transfer the songs from the Computer, but when I unplug it to use it, the songs are simply not there. Can you please help me on the same ASAP.


If you're getting a "Library Error" type message, you can try the following fix, but it will DELETE all music files currently on your player....

(1) Go to the main control screen (press BACK button for about 2 seconds)

(2) Select the SETTINGS icon (looks like a briefcase)

(3) Press PLAY button

(4) Select COMMON SETTINGS

(5) Scroll all the way to bottom and select FORMAT

(6) The player will ask if you want to delete all data. Select YES each time to delete all songs (takes about 1 minute to complete)

(7) Reload ONE tune only and see if the player will now play it

(8) Reload all your other tunes

(9) Finished ! :-)

Jan 22, 2011 | Sony Walkman NWZ-S616F MP3 Player

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Song Formats for Mp3 Players Explained, Part I By Tha Mp3 Doctor I have seen...


Song Formats for Mp3 Players Explained, Part I
By Tha Mp3 Doctor
I have seen quite a few threads around Fixya in which the stated problem is that the Mp3 or Digital Audio Player will not load the songs; will appear to load the songs but will not actually play them in the Mp3 player once disconnected from computer; will skip the songs on the player, or show only “0:00” for file length; songs “disappear” all of a sudden (although this particular problem can be caused for many reasons not covered in this article); your store-bought/burned/ripped CD’s will not load into your Mp3 player; or get the error message “File Format Not Supported.” All of these problems occur because the user is trying to download a song format that the player does not recognize. Every music file is in a certain format. The most common music file formats are Mp3, WMA, AAC, WAV, RA, etc. Each Mp3 player only recognizes a certain number of these formats. Every Mp3 Player is different. You will have to check your Mp3 player’s product specifications (specs) or user’s manual to find out which formats your particular Mp3 player recognizes. When you try to download or sync the wrong file format, you will get one of the errors that I mentioned above.
First things first. If you want to know what file type you have, then you must find the location of the individual music file on your computer, right click the title of the song, and select the option “Properties” from the menu. If you do not know how to do this, you will need to contact the manufacturer of your computer or go to www.microsoft.com. For all types of file except RA, RAX, and WMA, the “General” Tab under Properties will auto-populate. If your computer recognizes the file format, it will say something like “MPEG-3,” “Windows Media Audio” (Windows Media Player), “Real Audio” (Real Player or Real Network’s Audio), or “Advanced Audio Coding” (iTunes) or some other such designator. If your computer does not recognize the format, then you will just see a generic “Audio File,” and will have to download additional software. With WMA and some RAX files, there will also be a “License,” “Digital Rights Management,” or “Media Usage Rights” tab. I will explain these licensing tabs later, in the discussion on WMA files.
For every type of file other than WMA, the format error is pretty straightforward. You are trying to load a completely incompatible file format that is not recognized by the Mp3 player. To give you an example, there are currently no Philips GoGear Mp3 players that will load songs from the iTunes music service. The reason they will not transfer or play correctly is that the GoGear is that iTunes gives the users their songs in .AAC format. The GoGear cannot recognize .AAC format. To resolve this problem, you will have to convert the AAC song file into Mp3 format, or some other format that the GoGear recognizes (Note to the law-abiding: converting a copyright protected file into another format might be illegal. If you are concerned, I would just re-download the same song in Mp3 or another recognized file format – this will require a separate music service other than iTunes, in this example).
Please Read Part II for Critical Information...

on Jun 09, 2008 | iRiver H340 MP3 Player

1 Answer

Whenever i try to play a song on my phillips gogear vibe mp3 player it sais "file format not supported' and they are mp3 files.What gives?


"File format not supported" means that the song that you've downloaded into your MP3 player is NOT an .MP3 file format. For each MP3 player have their own supported file formats. You need to check the manual of your MP3 player to see what are the supported sound file formats (i.e. .mp3, .wma, .mp4). Then check the file format of the songs that are saved in your player.

If the songs are supported but you're still getting the error message, try to delete all the songs and then download the songs again and save it into your player. If the same problem occur, then it may need a firmware upgrade or reformat.

Thank you and good luck!

Oct 31, 2010 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Getting error message that says File System Err,,,music won't play


Hi

Thanks for using FixYa. You recently formatted your MP3 player and due to that this error is occurring. Please reformat your MP3/MP4 player again. Connect it to the computer, go to my computer-> right click on the mp3/mp4 player-> select format-> Format it as FAT32 File system. This will delete all songs from your player, so before formatting it copy all songs if you don't have a backup.

Please do rate the solution and revert for further assistance.
Thanks
Rylee

Oct 05, 2009 | Audio Players & Recorders

1 Answer

Synchronize to continue your music subscription


The "synchronize files to continue" is annoying, and you are likely to get it again. If the music files on your player came from Rhapsody, the short-term solution is to re-synch the files through Rhapsody itself. If your subscription to Rhapsody, Overdrive, etc. ever expires, you will also get this message. The only long-term way around this problem is to only load songs that are in mp3 format (Rhapsody has an Mp3-Only subscription, which is different from its regular subscription; Limewire is another choice - but it is prone to have viruses, and some ISPs will cut off your broadband if you use the service). If you wanted to erase all songs and start over from scratch, you could update the firmware on the player - it will have the side effect of erasing everything on the player.

Good luck!

-Tha Mp3 Doctor

Feb 14, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Mp3 player wont play music, says file not formated


The file not formatted message is not an error that a repair will fix.
The songs that you have loaded onto the player are in a format that the player does not support. Do yourself a favor, and only download files that rae in mp3 format - they will never give you problems, error messages, require long explanations, etc.

-Tha Mp3 Doctor

Jan 09, 2009 | Philips Sport Personal CD/MP3 Player

1 Answer

Songs won't go on mp3 player.


Song Formats for Mp3 Players Explained, Part I
By Tha Mp3 Doctor
I have seen quite a few threads around Fixya in which the stated problem is that the Mp3 or Digital Audio Player will not load the songs; will appear to load the songs but will not actually play them in the Mp3 player once disconnected from computer; will skip the songs on the player, or show only “0:00” for file length; songs “disappear” all of a sudden (although this particular problem can be caused for many reasons not covered in this article); your store-bought/burned/ripped CD’s will not load into your Mp3 player; or get the error message “File Format Not Supported.” All of these problems occur because the user is trying to download a song format that the player does not recognize. Every music file is in a certain format. The most common music file formats are Mp3, WMA, AAC, WAV, RA, etc. Each Mp3 player only recognizes a certain number of these formats. Every Mp3 Player is different. You will have to check your Mp3 player’s product specifications (specs) or user’s manual to find out which formats your particular Mp3 player recognizes. When you try to download or sync the wrong file format, you will get one of the errors that I mentioned above.
First things first. If you want to know what file type you have, then you must find the location of the individual music file on your computer, right click the title of the song, and select the option “Properties” from the menu. If you do not know how to do this, you will need to contact the manufacturer of your computer or go to www.microsoft.com. For all types of file except RA, RAX, and WMA, the “General” Tab under Properties will auto-populate. If your computer recognizes the file format, it will say something like “MPEG-3,” “Windows Media Audio” (Windows Media Player), “Real Audio” (Real Player or Real Network’s Audio), or “Advanced Audio Coding” (iTunes) or some other such designator. If your computer does not recognize the format, then you will just see a generic “Audio File,” and will have to download additional software. With WMA and some RAX files, there will also be a “License,” “Digital Rights Management,” or “Media Usage Rights” tab. I will explain these licensing tabs later, in the discussion on WMA files.
For every type of file other than WMA, the format error is pretty straightforward. You are trying to load a completely incompatible file format that is not recognized by the Mp3 player. To give you an example, there are currently no Philips GoGear Mp3 players that will load songs from the iTunes music service. The reason they will not transfer or play correctly is that the GoGear is that iTunes gives the users their songs in .AAC format. The GoGear cannot recognize .AAC format. To resolve this problem, you will have to convert the AAC song file into Mp3 format, or some other format that the GoGear recognizes (Note to the law-abiding: converting a copyright protected file into another format might be illegal. If you are concerned, I would just re-download the same song in Mp3 or another recognized file format – this will require a separate music service other than iTunes, in this example).
Please Read Part II for Critical Information...

Sep 20, 2008 | Audio Players & Recorders

1 Answer

Sony NW-E507 Cannot play!


The songs that won't play are in the wrong format. Three common music formats are: WMA AAC Mp3
AAC (ITunes) does not work with most players, WMA is problem-prone. I would use Mp3 format only.

Sep 08, 2008 | Sony NW-E507 MP3 Player

1 Answer

Device is operating slowly, reset...


Make sure the device is fully charged. Make sure the songs are in the correct format - Mp3 is best; iTunes/AAC will not work; check the bit rate of the songs to make sure they are at acceptable levels.
Also, make sure you are using the Media Manager to convert files. Formatting the player, in this case, might have been a bad idea, b/c it is possible that it erased key system files - I do not see where Sony has the original firmware/software for this particular product on their website, so it is going to be difficult to reload it if that is the case.
Here is some general info: I have seen quite a few threads in which the stated problem is that the Mp3 or Digital Audio Player will not load the songs; will appear to load the songs but will not actually play them in theMp3 player once disconnected from computer; will skip the songs on the player, or show only “0:00” for file length; songs “disappear” all of a sudden (although this particular problem can be caused for many reasons not covered in this article); your store-bought/burned/ripped CD’s will not load into your Mp3 player; or get the error message “File Format Not Supported.” 
All of these problems occur because the user is trying to download a song format that the player does not recognize. Every music file is in a certain format. The most common music file formats are Mp3, WMA, AAC (iTunes), WAV, RA, etc.  In addition, every file format type is in a certain bitrate, size, etc.  By far the most common issue is that the music file contains a license or copyright (especially with WMA or AAC file formats).  Each Mp3 player only recognizes a certain number of these formats. Every Mp3 Player is different. You will have to check your Mp3 player’s product specifications (specs) or user’s manual to find out which formats your particular Mp3 player recognizes. When you try to download or sync the wrong file format, you will get one of the errors that I mentioned above.   If you want to know what file type you have, then you must find the location of the individual music file on your computer, right click the title of the song, and select the option “Properties” from the menu.
Mp3 player product documentation is not straightforward.  If a player supports only non-protected WMA files, it will merely say that it supports WMA – it will not tell which type of WMA it supports.  A player that supports DRM-protected WMA’s will usually indicate such on the box (usually with a Windows Plays For Sure logo – which is actually an ironic misnomer).  DRM stands for Digital Rights Management, and it is a type of licensing system for WMA files.  It is used extensively by mp3 player music services such as Bearshare, LeapFrog, Napster, and others.  Not all DRM licenses are created equal – there are licenses with “play rights,” burn rights,” and “transfer rights.”  Play rights mean that you can only play the song on your PC – it will play fine on your computer, but it will not play in your mp3 player even though it appears to transfer.  Burn rights mean that the song can be burned to CD.  Transfer rights mean that the song can be transferred onto an mp3 player that supports DRM-protected files.  Then, there are unlimited licenses and limited licenses.  Limited licenses only allow you to play a song for a certain length of time. You would have to pay extra to continue using the song after that trial period is over – the time length ranges from a few days to several months or longer.

-Tha Mp3 Doctor

Sep 04, 2008 | Sony NWZ-S615F Walkman Video MP3 Player

1 Answer

JNC SSF-F310PNK Mp3


The song format is most likely wrong:
read my "Tips and Tricks" on Song formats for Mp3 players: too long to repost here

Song Formats for Mp3 Players Explained
By Tha Mp3 Doctor
I have seen quite a few threads around Fixya in which the stated problem is that the Mp3 or Digital Audio Player will not load the songs; will appear to load the songs but will not actually play them in the Mp3 player once disconnected from computer; will skip the songs on the player, or show only “0:00” for file length; songs “disappear” all of a sudden (although this particular problem can be caused for many reasons not covered in this article); your store-bought/burned/ripped CD’s will not load into your Mp3 player; or get the error message “File Format Not Supported.” All of these problems occur because the user is trying to download a song format that the player does not recognize. Every music file is in a certain format. The most common music file formats are Mp3, WMA, AAC, WAV, RA, etc. Each Mp3 player only recognizes a certain number of these formats. Every Mp3 Player is different. You will have to check your Mp3 player’s product specifications (specs) or user’s manual to find out which formats your particular Mp3 player recognizes. When you try to download or sync the wrong file format, you will get one of the errors that I mentioned above.

Or, it could be a "formatting" issue:
There are two ways to format an Mp3 player - one on the computer itself, and one in Windows Media Player. Both methods will end up erasing all the songs on the player, but the player will be "good as new" after that. Sometimes reformatting in this manner will override the player's native formatting and cause problems - this can be reversed in most cases by updating the player's firmware. Firmware upgrades are available from most manufacturers' websites.

WARNING: The following procedures will erase all songs on the player.

Check if the file system is NTFS. If yes, format it to FAT or FAT32. - Connect player to computer, double-click my computer, right click on icon of mp3 player and select format. This only applies to Windows-based computers.
You can also format the player in Windows Media Player itself:
Connect your Mp3 player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "name of Mp3 player here 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
-Tha Mp3 Doctor

Jun 10, 2008 | JNC Computers SSF-310 MP3 Player

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