My Deskjet 6940 printer will try to print when i press the system check button, but in the middle of the print cycle, the deskjet's power and resume lights will begin to blink. When I press the resume button, my printer will just throw out a quarter-way completed system diagnostic sheet. Plz HELP!!!!!
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Re: My HP Deskjet 6940 printer won't print
The printer needs servicing.the steel rod on which the cartridge carriage moves sometime oiling that steel rod makes it proper other wise the whole printer needs to be opened and the cleaning and servicing needs to be done.
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Print a diagnostic page
If the steps above have not helped, print and evaluate a diagnostic page to see if the cartridges or the printer is causing the problem.
Make sure the printer is on and loaded with unused, plain, white paper.
Press and hold the Power button and then press the Cancel button. Release both buttons. The diagnostic page prints.
Figure 1: Power and Cancel buttons1 - Cancel button2 - Power button
Step 4: Note which cartridges printed which areas of the diagnostic page
You must identify which cartridge printed which part of the diagnostic page, so that if you find defects on the page, you will know which cartridge is the problem.
However, you can install different combinations of print cartridges in your printer, and different cartridge combinations print different diagnostic page patterns. Your diagnostic page may not look exactly like the picture below, but the right and left cartridges will print in the same areas of the page no matter which cartridges are installed.
Figure 2: Diagnostic page layout (the patterns in each area may look slightly different on your page)1 - Printed by the right cartridge2 - Printed by the left cartridgeNOTE:
If you are printing in reserve mode (one cartridge is missing), the missing cartridge's area of the diagnostic page will be blank.
Step 5: Check ink levelsNOTE:
If you have installed a refilled or remanufactured ink cartridge, or a cartridge that has been used in another product, the ink level indicator is inaccurate or unavailable.
Look in the middle of the diagnostic page. The bars with "E" (for "empty") and "F" (for "full") at each end show the ink levels in the cartridges. As ink is used, the solid color changes to a faded color.
Figure 3: Left (tri-color) cartridge almost full - right cartridge emptyFigure 4: Both left and right cartridges almost full
hello, have you tried pressing the orange button to see if machine will continue and pick up paper and print, also are there any other lights that come on, you might want to take paper out, and turn it around, and install back in. and try again. you might also want to change one ink cartridge at a time to see if that also might be the problem
This problem is mainly due to driver corruption 1. Reinstall the driver or scan for viruses and remove it. 2. Remove all temp files from the drive. 3. Try removing corruption in OS or reload OS. 4. Try connecting to another system and take print out. 5. Chipset on the printer may be having problem, get it serviced.