Question about OKI C5800Ldn Led Printer
With 69% magenta drum left, Okidata technician says I need a new drum which according to Okidata is out of warranty. Total pages printed is almost 6000. New toner cartridriges are installed. Machine is less than a yeay old.
Thanks in advance for replying.
My oki C5800 keeps missing parts of a print. i print my own leaflets on photo paper and all of a sudden the image and writing in parts have lifted and not stuck down. my guess was the fuser so i took it out and had a look and i can see toner on the roller. is there any easy way of cleaning this as the fuser is only on 95%.
SOURCE: Oki C5800 prints magenta streaks
Streaks can be caused by a number of things
The toner cartridge
The printer needs a cleaning.
The slot in the printer.
Try cleaning the printer, use a lint-free cloth for the ETB, DO NOT touch the belt with your fingers, the oil from fingers will often make things worse.
Always use a lint-free cloth, if you ever encounter dirt inside the printer, dampen the cloth.
Calibrate the printer.
From the printer's control panel menu
Configure Device-> Print Quality-> Calibrate now.
(Press the Checkmark key to advance through menus)
Posted on Jan 14, 2009
SOURCE: OKI B6300 Drum problem
Hello, com_jedi. I would suggest you contact the OKI Customer Support line in order to address this issue. The phone number is 1-800-654-3282 (800-OKIDATA). For your model unit you would hit options 1 then 4 to get to mono support.
It is possible that you purchased a defective consumable and OKI warranties them for 90 after the date of purchase. If this is a new drum/toner it may need to be replaced to determine if it was a bad chip in the cartridge or if there is some other issue with the unit that is causing the error.
It is also possible there is a misalignment with the sensor that is located under the drum unit. A support tech can walk you through the troublehshooting as it would be a bit difficult to do here.
I hope this helps!
Posted on Feb 12, 2009
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