Question about Microwave Ovens
The turntable in my microwave oven stopped turning. It makes this noise like it's trying to turn. Yesterday, in the microwave, for 1 minute, I heated an egg with shell and it exploded causing the door to pop open and the glass turntable slid off its axle. Did I damage the turntable?
Today, I turned off the turntable and was able to heat my food the regular way.
It may very well have have damaged the turntable motor.
The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.
You can see and hear a video of how a turntable motor should sound when you rotate it by hand.
If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.
To replace either, you need to unplug power, then remove the bottom cover of the oven.
On many Sharp models, you have to cut the motor cover off with snips, then use a screw when reassembling it.
We have the service / repair manual for this model and have uploaded it to our site here to help you.
It will give you safety info, step by step help in disassembly, troubleshooting tips, and part numbers.
You will need the free Acrobat Reader to view or print it in case you don't have it already.
The best place to order parts for this brand is Encompass (formerly Tritronics). Or you can call them toll-free at 866-779-5835.
Be sure if you cook an egg that you puncture the shell first so it can breathe.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
Posted on Mar 02, 2009
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