Question about Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Washer doesn't engage the drum

Machine fills normally, when it tries to turn drum, there is a ratcheting sound but drum doesn't turn.  Pump empties normally but the drum won't turn and there is a horrible ratcheting sound.  A service tech came to check but told us it was an unbalanced load.  Seemed to work again but has now gone back to making that sound and the drum won't turn.  Tried to run an empty load to see if no clothes therefore no balance issue but no luck.  Any ideas?

Posted by on

  • 1 more comment 
  • patela_anil Mar 02, 2009

    sorry, I didn't see any other way to respond to clarification request by GasPipe.  When I rotate the basket by hand it spins freely with no sounds.  The last time I tried the washer, there was no more harsh sounds at all.  There is a slight hum (noise) like a motor is moving but now no more sounds at all.  Drum still spins freely by hand.

  • 13tina Mar 08, 2009

    I have the same problem , and i need help to see if i can make it work, or if i need to get a new washer.

  • GasPipe
    GasPipe May 11, 2010

    What happens when you try to rotate the basket by hand? do you hear the "ratcheting" sound? Is it turning free?

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 240 Answers

A ratcheting sound generally indicates some object (wire of sorts) tried going down drain but cant make it out but motor not turning drum over is something else, to check drain remove lower cover and open pump cleanout also feel the rubber hose from bottom of tub to pump to see if a object is in it. take hose off pump to clean out hose. if this is older duet check nut on rear pulley and tighten..

Posted on Mar 14, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have a cabrio washer top loader HE... it goes threw the wash cycle fine but then it won't drain and if you empty it out the drum is stuck down please any help


If you can hear your pump engaging then there is a clog going either to or from the pump. Often loose change will cover the drain hole in your tub and get stuck there. There are several videos on YouTube that can walk you through the process of removing your tub, and it only requires a ratchet and a little patience. It will be a bit difficult the first time, but after that it is a piece of cake!

Oct 14, 2013 | Whirlpool Cabrio WTW6600SBT Top Load...

1 Answer

My 12 year old AEG OKO LAVAMAT is making a grinding sound when it fills. It's fine at all other times. I've tried cleaning out the filter, and running it empty.


This is usually caused by the recycling pump running empty whilst the washing is still soaking up the initial fill water. as the water begins to soak the clothes it then starts to pass through the drum into the pump and the whole thing quietens down. running empty will not work. to test this theory try opening the drawer very slightly and filling it manually with a hose before starting the machine, (ONLY TO THE NORMAL LEVEL) and see if the noise is still as bad.

Feb 09, 2013 | AEG Washing Machines

1 Answer

The drum doesn;t turn during wash or spin cycle


Hi,
Kindly remove the back panel of the unit and check whether the belt is properly fixed if it is ok means check the wire connection if everything is fine. kindly check the motor humming sound once the water is filled if you find the humming sound means kindly replace the motor

May 18, 2010 | Whirlpool LHW0050PQ Front Load Washer

1 Answer

Washer fills and empties but won't wash or spin


hello,
If the motor is spinning very rapidly when it should just be tumbling then it sounds like the tacho has gone or come loose on the motor.It may well need a new motor or there could even be a fault with the main programmer

Apr 17, 2010 | Tricity Bendix AW1000W Front Load Washer

2 Answers

When empty, I can turn inside and sounds like there is water sloshing inside


This is not a problem actually. That is quite normal for top load washers. What happens is when the pump comes on to expel the used water it only runs long enough to empty the inner drum. The outer drum still has a little bit of water inside to act as a pea trap of sorts. This keeps undesirable smells from reentering your pipes and causing bad Oder's in your home. As long as your cloths come out clean and partially dried from the spin cycle then your washer is working correctly. Hope this helps. Good luck.

Mar 25, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

WASHER DOES NOT TURN


Sounds like the motor has frozen. Try to work the drum loose from the bottom (empty and unplugged) it just might be jammed from a pen or similar item lodged inside (someone not emptying their pockets). Since its buzzing (its the motor TRYING to move the drum) it has to be jammed from something. Rarely it could be a bearing locked up in either the drum or the motor itself though its unlikely.

Mar 21, 2009 | Washing Machines

2 Answers

GE Profile washer won't spin cloths after wash or rinse cycle


My GE washer model number WLSR2000G3WW washes and pumps water out but will not spin...can someone help me to solve my problem PLEASE?

Jan 23, 2009 | GE WBSR3140DW Top Load Washer

1 Answer

Motor running drum not emptying


sounds like maybe a blocked pump.Probably got a coin or sock or some lint in the pump.Has your machine got a filter ? What happens when you position the program switch on a spin section and turn it on ? does it pump out the water ?

Sep 14, 2008 | Hotpoint WMA64 Front Load Washer

2 Answers

Washing machine not spinning


check for a capacitor on the motor if it has one, replace that to start with, that what it sounds like

Oct 10, 2007 | GE Spacemaker WSLP1100D Top Load Washer

2 Answers

Pump won't stop


ur controler most probabley gone

Oct 02, 2007 | Kenmore 43142 Front Load Washer

Not finding what you are looking for?
Whirlpool Duet GHW9150P Front Load Washer Logo

152 people viewed this question

Ask a Question

Usually answered in minutes!

Top Whirlpool Washing Machines Experts

Dan Webster
Dan Webster

Level 3 Expert

8147 Answers

Richard Roth
Richard Roth

Level 3 Expert

9472 Answers

Mike Cairns
Mike Cairns

Level 3 Expert

3053 Answers

Are you a Whirlpool Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...