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I have a hewlett packard printer, 1350 All in One. How do I get it to go On Line so I can print something? I have a Dell Computer with Vista home basic

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Reinstall the printer (Software and driver)onto the computer.
HP support link for you model:
http://h10025.www1.hp.com/ewfrf/wc/product?product=306888&lc=en&cc=us&dlc=en&submit.y=6&submit.x=10〈=en&cc=us

Posted on Mar 01, 2009

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1 Answer

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Disconnect your printer from your computer before doing the following.

Go into Add/Remove Programs and delete everything that has anything to do with Hewlett Packard.

Then go into your Printers Control Panel, check to see if there are any HP Printers remaining and delete them.

Then, while in the Printers Control Panel, click File>Server Properties. Go into the Drivers Tab and delete anything Hewlett Packard there.

If any drivers report that they cannot be deleted because they are being used then right click the My Computer icon on your desktop and click Manage. On the left open Services and Applications by clicking the + to the left of it. Select Services and find the Print Spooler in the main window (you may have to maximize it). Click Restart (or right click Print Spooler and click Restart).

Once it's restarted go back to Server Properties in the Printer Control Panel and try deleting those drivers again. If you still can't delete those drivers then try restarting your machine.

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