Question about Maytag Neptune MAH5500B Front Load Washer

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Maytag Neptune Washer Wont Spin Water Off

I have a maytag neptune frontlaoder. Once it fills once it gets to the spin cycle the water wont empty. Have cahnged timer, control board, check cold water inlet screen. Wife getting upset! need help.

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  • JNICE82 Mar 03, 2009

    In connection with the question above where would I find the drain pump? Is that in the basement by the sump pump? Please advise signed .....Desperate husband

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I have a maytag too and this is a easy one and you will be so relieved when you get this done!! and your wife is going to love you toooo !! just unplug the machine 1ST then go to the back uncscrew the back panel right at the bottom of the machine is a pump its got a hose from the tub into the pump and then it leaves the pump into another hose to which leaves your home.... you can unbolt this.. take the hoses loose on both ends . Next take that the drain and hoses and wash them out / I found only a piece of paper clip around the little propeller of course i had to replace the pump but really its not that expensive. I got mine on line ebay.... like $ 20.00 but if you are lucky then you can clean that good. I even went as far as taking it apart a total of 10 minutes tops, just to find out what could be letting this not spin.... maybe yours wont be so tramatic but if it is be relieved when you know it was this simple to fix !!! good luck to you and yours.

Posted on Mar 04, 2009

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The obvious place to check would be the drain pump and the drain pump motor.
Disassemble the drain pump and check for a blockage.
Make a jumper wire and connect to the drain pump motor to make sure it works.
Then report back.

Posted on Mar 01, 2009

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