Question about Maxtor Personal Storage 3100 (M01E100) 100 GB Hard Drive

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Did a master reboot on my computer

Now my maxtor extenal hard drive does not work, the removable drive has gone, tried removing the usb lead and re connecting it but nothing, any one can help

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I had this problem and found that by holding down the shift key whilst re-connecting the drive solved it.......not permanently but it has worked on several occassions

Posted on May 15, 2009

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After connecting usbs, maxtor drive does not show up on pc screen. Therefore cannot see any files at all !!!! declan


Make sure you are connecting to a usb port directly on your pc and not through a usb hub. If that does not work try another usb port on the back of your pc. Also make sure the power supply to the hard drive is working. If that fails try looking for the drive in "My Computer or Computer" and if not there check in "disk management". Also try disconnecting all other usb devices except your keyboard and mouse reboot and then try connecting the maxtor drive.
Thanks for using FixYa

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try removing everything in device manager's USB section, ALL, & delete drivers, then reboot,now try again, often this fixes things. You may be asked for drivers gain, if you do, show the installer where they are.

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4 Answers

Maxtor 3200 was working fine. Suddenly my


Try connecting it to another computer.
If it is not detected, then either the disk-drive "inside" the unit is dead, or the "adapter" (USB-to-Disk-Drive) inside the unit is dead.

If the latter, disassemble the case, remove the disk-drive, and attach it as an "internal" hard-drive to your computer.

Nov 01, 2009 | Maxtor Personal Storage 3200 (U01E200) 200...

2 Answers

Maxtor 3200 300 gig. Drive is not recognized via


reboot the laptop, reseat the cables, and try connecting the drive to different usb port. if that still doesn't work, most likely the drive has gone bad.

Oct 05, 2009 | Maxtor Personal Storage 3200 (U01E200) 200...

1 Answer

Missing external drive from computer


> replaced the usb card ..

Did you mean "replaced the USB cable" ??

Borrow a "multimeter", and check that the power-supply for the external drive is putting-out the correct voltage/amperage.

Try disassembling the external drive, and connecting the disk-drive as a "slave" drive in a desktop computer, to see if the disk-drive itself is OK,
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2 Answers

The device Generic volume cannot be stopped right now. Try stopping the device again later


why not try to use a separate program to safely remove the drive.

download here

what is it?
USB Safely Remove is a USB device manager. It saves time and extends user abilities on active work with flash-drives, portable drives, card readers and other gadgets.

post back and let us know.

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1 Answer

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you can find a program on the maxtor/seagate site maybe you can fix this with that..

Gr Rich

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1 Answer

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It is in my experience with hard drives used in external USB enclosures - the jumpers are not nessessery.

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2 Answers

Maxtor external hard drive is not accessable


- Do you hear any beep sound when you plug in the USB drive into the laptop? - You can also try a different USB cable - Try connecting the hard drive to a different computer and see if it works All those steps will help you determine where the issue is. Please revert back with any other observations. Good Luck

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