Question about HP Photosmart C5180 All-In-One InkJet Printer

2 Answers

Wont print black just gray! new HP!

Hp deskhet d1415 wont print black. prints light gray. just changed cartridge.

Posted by on

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Legend:

    An expert who has written 200 answers of more than 400 characters.

  • HP Expert
  • 307 Answers

I suggest you first verify activate a CLEAN PRINTHEAD routine from the TOOLS/MAINTENANCE menu to see if you can blow ink thru the PRINTHEAD NOZZLES. You many need to place a damp cloth under the printhead to help 'wet' the nozzle plate in an effort to remove residual black ink buildup...you can find some youtube videos on how to do this. For additional HP02 support information, please visit our HP02 system support page which includes videos of everything mentioned below: http://inkjet411.com/?page_id=1372
Verify the permanent built-in PRINTHEADs electrical performance inside this legacy printer model by running the TAP 43 diagnostic test (either one of the procedures below applies to all printers which use HP02 or HP363 ink cartridges): For additional HP02 support information, please visit our HP02 system support page which includes videos of everything mentioned below: http://inkjet411.com/?page_id=1372
A. HP02 ink-series printers with KEYPAD (i.e. keypad numbers 1-9)
Tap 43 PRINTHEAD Health Diagnostics:
Video Procedure: http://inkjet411.com/?page_id=2391
1. Press * and # keys simultaneously.
2. "Enter Special Key Combo" will be displayed.
3. Press 123 to display the 'Support/Service' menu.
4. At 'Support/Service' menu, click the Right Arrow 3 times until Special Reports menu is displayed.
5. Select Ok, then click Right Arrow 2 times until the 'print-mech button tap' menu is displayed.
6. Select Ok ('code = 0' will be displayed); click and hold Right Arrow until 'code = 43' is displayed. Use the Left Arrow if you need to decrease numerical count.
7. Select Ok. The test page prints.
8. Check the 4th line at the top of the printed report; an electrically good/stable PRINTHEAD 'Pen Status' will state "Pen Status: Pen OK".........if any other message is displayed then the PRINTHEAD may have failed and may need to be replaced (if part is still available). It is suggested to perform the 'Printer Reset' procedure below to first rule out printer firmware related problem.


B. HP02 ink-series printer models that DO NOT HAVE a KEYPAD:
Internal Test Print:
1. Press the Menu button, press the Right Arrow button to select 'Tools', and then press 'OK'.
2. Press the Right Arrow button several times to select 'Print Test Page', and then press 'OK'. The test page prints.
Tap 43 PRINTHEAD Health Diagnostics - See Video Procedure: http://inkjet411.com/?page_id=2377
1. Turn ON the printer.
2. Press and Hold the "Print Photos" & "Red Eye Removal" buttons.
3. Release both buttons.
4. You will see a new screen that says, "Enter Special Key Combo"... The Key combo is: press and release in sequence the "Red Eye Removal", "Print Photos", and then "Red Eye Removal"
5. Scroll through the menu by pressing the right arrow button until the display says 'Special Reports'.
6. Select Ok, then press the arrow button until the 'print-mech button tap' menu is displayed.
7. Select Ok ('code = 0' will be displayed); click and hold Right Arrow until 'code = 43' is displayed.
8. Select Ok. The test page prints.
9. Check the 4th line at the top of the printed report; an electrically good/stable PRINTHEAD 'Pen Status' will state "Pen Status: Pen OK".........if any other message is displayed then the PRINTHEAD may have failed (unfortunately the PRINTHEAD is not replaceable). It is suggested to perform the 'Printer Reset' procedure below to first rule out printer firmware related problem.
For additional and advanced HP printer diagnostics, please visit: http://inkjet411.com/?page_id=1813
To help solve other HP02 ink-series printer/printing related issues please visit http://www.inkjet411.com

Posted on Jul 26, 2013

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • HP Master
  • 19,396 Answers

Ensure first that is not a setting problem, check that the printer is not in Economy or Fast print mode, and try to print with a different resolution settings.

If printer prints fading black on all conditions and this is not a settings problem, then the printhead is defective.
In that case have the printer replaced.

Posted on Mar 01, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My MX922 printer worked well this morning. All cartridges have ink but ALL lights under the cartridges are on and print comes out blank. There are no error codes or anything abnormal displayed


This problem is mainly happens to all inkjet printers. If your printer print blank pages then please at least once go to official site of Canon and check whether there is any printer/scanner drivers update is available or not. If yes then download it. Also check your ink cartridges. Because if there is no print on paper that means your ink might be dry.Sometimes it clog the print head. If your ink cartridges get dry change it. Or you should clean your printer's print nozzle by using printer's control panel. I hope all these suggestions helps you. If doesn't then watch Canon MX922 Manual English

Jan 12, 2017 | Canon Pixma MX922

1 Answer

I replaced the K cartridge and i get this caution. I-Unit End Replace K


If "[Color name] Toner Empty. Replace with a new toner cartridge." is displayed and printing stops, replace with a new toner cartridge.
([Color name] indicates one of the following: C or Cyan, M or Magenta, Y or Yellow, K or Black.)

Jan 10, 2017 | The Office Equipment & Supplies

1 Answer

BROTHER P-TOUCH IS not printing


It is obvious it has a failed electronic component, since these are not repaired/exchanged except when they are under warranty best thing to do is just replace it.

Jan 09, 2017 | Brother Office Equipment & Supplies

1 Answer

Need to change font size larger when printing


Change the font on your document before printing

Jan 12, 2015 | Office Equipment & Supplies

3 Answers

My Epson WF-3640 is printing with gaps in the text. How do I fix this issue?


Make sure you should remove shipping tape from the ink cartridge. These taps are used to protect printer during shipping but you have to remove it before starting printing. Beacuse these taps prevent the ink to entering in print head. If you will not found shipping tape in your printer then there is terr off strip, remove it. The tear off strip seals the the vent holes on the top of the cartridge to prevent it from drying out on the shelf or during shipping.
After ensuring that the shipping tape has been removed, run the printer's "Head Cleaning" utility to prime the cartridge, then print a test page.
See full detail at- http://guideusermanual.com/product-name-workforce-wf-3640-manual&po=152836&lang=English

Sep 18, 2014 | Epson WorkForce WF-3640 Wireless Color...

1 Answer

How can i calibrate print head of pagewriter trim 1


It would help if you stated the manif. example. Phillips, HP, hewlett Packard. ect.

You should be able to find service information on the bottom of unit.

May 08, 2014 | Office Equipment & Supplies

1 Answer

Why is print quality poor after inserting new ink. Copies are faint and have lines


the cartridge is clogged with ink that has dried and reduced the slit. you need to replace the cartridge with a new one. it happens usually if you recharge the cartridge 3 or 4 times with compatible ink.

May 07, 2014 | Office Equipment & Supplies

1 Answer

Colour cyan not printing


Did all of the packaging come off the toner successfullywhen first installing. Can you see cyan toner on the transfer roller? (Black roller on actusl cartridge)?

Dec 08, 2013 | Office Equipment & Supplies

6 Answers

Printer won't recognize cartridge


I had the same problem. I'm not sure but I think I replaced the cartridges when the printer was on because I turned the printer off and removed one of the cartridges. When I turned the printer back on it recognized that cartridge but not the others. I turned the printer off again, rmoved all cartiridges and put them back in when the printer was still off. When I turned the printer on again I had no problems. So...try turning off the printer, rmove all cartridges, then put them back in and restart printer. Hope this works for you .

Nov 28, 2007 | Epson Stylus 2200 InkJet Photo Printer

2 Answers

Samsung kicked out hp 3in 1 printer already installed


Don't have your HP designated as the default printer (if possible)when you hook up the Samsung. When the Samsung is hooked up it sees the HP is the default printer. Well it can't have that, they discard the HP drivers. What does Samsung care about HP drivers theres only one printer port setup and thats the USB port you have them sharing. So yes you need to get a second cable. Tim

Jan 29, 2007 | Samsung SPP-2020 Thermal Photo Printer

Not finding what you are looking for?
HP Photosmart C5180 All-In-One InkJet Printer Logo

268 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

100387 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...