Question about Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag front loader washer--door won't open but lock light off

Maytag Neptune MAH5500b--started a wash load, started filling but door lock light didn't go on. Digital display is blinking DO (no doubt for Door Open) and buzzer beeping every second. Turning machine off/on and unplugging doesn't help.

Posted by on

  • 5 more comments 
  • shashops Mar 02, 2009

    Washer will fill with water and will start the cycle, however, door light does not come on so it stops and will go no further into wash.

  • beeryaaron Mar 07, 2009

    I have the same problem. I started the load, but "do" soon came on, and now the door won't open even though the door locked light is off.

  • Anonymous Apr 18, 2009

    no cord of any kind visible. clothes have been stuck in there for a week while we wait for a repair man. i've been wshing the load every other day to prevent molding.

  • Anonymous Mar 15, 2014

    machine is on and motor runnning - code f21 is showing. I cannot open door or turn off. unplugged it, now what?

  • Anonymous Mar 17, 2014

    MAH-3 front load washing machine stopped near end of cycle and won't budge. Tried turning off and unplugging but the door can not be opened and the washer will not continue the cycle

  • Anonymous Mar 17, 2014

    Near the end of the washing cycle the washer quit for a long period of time. The door is locked and cannot be opened even after turning the washer off and unplugging it.

  • Anonymous Mar 29, 2014

    Maytag Neptune front loader starts wash then stops has an e3 code on display sometimes it runs without stopping


1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 20 times.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

Open the soap dispenser. Look down in front of the fabric softener dish.
You should see a yellowy-green plastic cord (like weed-whacker line). Pull it.
The door should open.

If you don't see the cord, remove the four screws that hold the dispenser lid in place to find it. Just don't lose it when you put the cover back on.

Posted on Apr 16, 2009

  • robin sendra Oct 23, 2011

    Unbeleivable!!!!! Thank you Thank you saved me time and money! Love the web for this exact reason!

  • Tito Mar 15, 2013

    Ditto!! Thanks so much!!


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Error code FL-maytag neptune front load washer won't lock

replace door latch (fl = faulty latch ) good luck APPLIANCES R EN

Mar 09, 2013 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Door won't open

Dec 31, 2012 | Maytag Neptune MAH5500B Front Load Washer

2 Answers

Maytag neptune washer clothes staying wet after cycle

Is your door lock light on when machine is in use? I am having the same issue as you and I believe it is because my door is not locking during use.

Apr 17, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

It says the door is not locked

There are two switches in the door latch and they both need to engage. Check it with voltmeter. Most likely bad door latch assy.

Maytag Neptune repair in orange county, ca
appliance repair orange county, ca

Feb 06, 2010 | Maytag Neptune MAH5500B Front Load Washer

Not finding what you are looking for?
Maytag Neptune MAH5500B Front Load Washer Logo

3,407 people viewed this question

Ask a Question

Usually answered in minutes!

Top Maytag Washing Machines Experts

Bill Long

Level 3 Expert

587 Answers

John Tripp
John Tripp

Level 3 Expert

4654 Answers

Dan Webster
Dan Webster

Level 3 Expert

8205 Answers

Are you a Maytag Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides