Question about Maytag Neptune MAH5500B Front Load Washer

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Maytag front loader washer--door won't open but lock light off

Maytag Neptune MAH5500b--started a wash load, started filling but door lock light didn't go on. Digital display is blinking DO (no doubt for Door Open) and buzzer beeping every second. Turning machine off/on and unplugging doesn't help.

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  • 5 more comments 
  • shashops Mar 02, 2009

    Washer will fill with water and will start the cycle, however, door light does not come on so it stops and will go no further into wash.

  • beeryaaron Mar 07, 2009

    I have the same problem. I started the load, but "do" soon came on, and now the door won't open even though the door locked light is off.

  • Anonymous Apr 18, 2009

    no cord of any kind visible. clothes have been stuck in there for a week while we wait for a repair man. i've been wshing the load every other day to prevent molding.

  • Anonymous Mar 15, 2014

    machine is on and motor runnning - code f21 is showing. I cannot open door or turn off. unplugged it, now what?

  • Anonymous Mar 17, 2014

    MAH-3 front load washing machine stopped near end of cycle and won't budge. Tried turning off and unplugging but the door can not be opened and the washer will not continue the cycle

  • Anonymous Mar 17, 2014

    Near the end of the washing cycle the washer quit for a long period of time. The door is locked and cannot be opened even after turning the washer off and unplugging it.

  • Anonymous Mar 29, 2014

    Maytag Neptune front loader starts wash then stops has an e3 code on display sometimes it runs without stopping



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Open the soap dispenser. Look down in front of the fabric softener dish.
You should see a yellowy-green plastic cord (like weed-whacker line). Pull it.
The door should open.

If you don't see the cord, remove the four screws that hold the dispenser lid in place to find it. Just don't lose it when you put the cover back on.

Posted on Apr 16, 2009

  • robin sendra Oct 23, 2011

    Unbeleivable!!!!! Thank you Thank you saved me time and money! Love the web for this exact reason!

  • Tito Mar 15, 2013

    Ditto!! Thanks so much!!



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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017


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