Question about Danby DWM99W Top Load Washer

1 Answer

Danby DWM99W doesn't agitate properly

My washing machine was working propely. Now the agitator hardly rotates.

Posted by on

  • cluelessme Mar 19, 2008

    I have the same problem. The agitator doesn't rotate properly, but the machine fills, does an attempt at agitating, then drains and spins.

  • scocam Apr 22, 2009

    I have the same proble but the main gear is good sahpe not worn...the wsher fills then goes direclty to drain...this is not a gear problem



1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Under the agitator, there is a plastic wheel with groove that goes on the metal shaft that is shaking the agitator to wash ur clother. On my machine, the plastic grooves are not there anymore, probably the effect of the cheap plastic rubbing on metal and that is why the agitator is not turning. Porely designed or maybe good design to make you spen money on fixing it. Just change the plastic wheel with a new one and it will start washing again.  Good luck.

Posted on Feb 20, 2009

  • rebecca Oct 21, 2012

    How does one gain access under the agitator? I have removed the plastic part of the agitator and have been left with a nut that no matter how hard I try I can't remove it to access what's underneath. Thanks



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Danby DWM99W washer agitator not working. Assuming its the v-belt?

Try to see or Try to call or visit the place u bought the washer from, they should b able to give u what ur looking for

Jun 03, 2015 | Danby DWM99W Top Load Washer

1 Answer

Danby washing macine is leaking

Hi There,
I have just spoken to a technician here at Danby and he suggested to replace the washer in the hose.

If that doesn't work, please feel free to contact our customer service department at 1-800-26-DANBY (1-800-263-2629)

Jun 19, 2012 | Danby DWM99W Top Load Washer

1 Answer

Bottom rotor is not working


Washing machines, like any other mechanical device, occasionally needs servicing. A common problem with an older washing machine is that the spinner, or agitator, stops rotating during wash cycles. Fortunately, most washing machine problems are easy to troubleshoot. Any do-it-yourselfer can fix it; here's how.


Bucket and rags,Screwdriver,New drive belt (if necessary),New drive motor (if necessary)

1 Unplug the washing machine, and turn off the water supply to the machine. If necessary, remove the water hoses from the back of the washing machine because they may be in the way of the access panel.

2 Check that the agitator is seated correctly by opening the lid of the washing machine. If it's loose, pop off the top of the agitator--if there is one--and tighten the bolt that holds the agitator in place. Or, in some models, simply pull straight up and then reseat the agitator.

3 Remove the access panel located in the back of the washing machine by unscrewing the screws holding it in place. This allows access to the drive motor.

4 Press on the drive belt that works the agitator. If the belt moves more than 3/4 inch, tighten the belt to fix the spinner problem. If the belt is worn or cracked, replace the belt.

5 Replace the drive motor, if tightening or replacing the drive belt doesn't fix the agitator. Purchase a new drive motor at a wholesale retailer. Disconnect wiring, remove screws holding motor in place and insert new motor. Screw into place, and connect wiring.

6 Check for any black substance leaking under the washing machine. This might indicate a clutch problem, if the washing machine spinner is not working. Contact a professional repairman to replace the clutch.


Nov 08, 2011 | Washing Machines

1 Answer

My washer fills up, but doesn't start agitating. A whack in the back of it immediately starts the agitating, but that means I have to be there 3 times during a cycle.

Either the contacts on the controller are loose or the terminals connecting to the rotary switch are also loose.Unplug the washer when attempting to check the back of the washer.Once the cover is removed check for loose terminals,needs some pushing firmly.If all of the terminals checks out and the problems still exists, you need to replace the rotary switch.If it is the pushbutton model replace them too.

Dec 04, 2010 | Danby DWM99W Top Load Washer

1 Answer

Agitator isnt working properly

Hi, You will need to replace the agitator dog kit inside the agitator.
Remove the cap of the agitator and then remove the inside cap. You will need a 7/16" socket with a long extension to reach the bolt that holds the agitator in place.
Pull the agitator out and seperate the top half from the bottom half. The dog kit # is 285770.
I hope this helps you. If I can assist you further, please let me know.


May 29, 2009 | Washing Machines

1 Answer

Kenmore Washing Machine Agitator

The following advice is for replacing the "Agitator Dogs" on Kenmore and Whirlpool TOP LOADER style washing machines. This simple repair can save you a fortune in repair costs as the replacement parts are very inexpensive at a cost of less than $10. The replacement kit part number is 80040. You can order on line at various appliance parts websites, or use this part number and go to your nearest appliance parts retailer.

What are "Agitator Dogs"? These are small plastic pieces (usually 4) that are located under the agitator center cap that grip the agitator and turn it during the wash cycle. They can (and do) wear out dependent upon the use of the washer. If you are in the habit of doing large load sizes frequently, or wash large items such blankets or afghans, this can wear the teeth off and reduce the life of the agitator dogs.

SYMPTOMS REQURING REPLACEMENT: The agitator fails to turn during the wash cycle, or will not turn with a heavy load. The timer will run normally through all cycles, and you will be able to hear the gearcase (transmission) engage and run. The washer will also drain normally. The only indication that something is wrong will be the agitator slipping or not turning at all. The result will be clothes that do not wash properly and will sit on the bottom of the wash tub.

To replace the Agitator Dogs, follow these steps:

1.Remove the agitator center cap by either pulling straight up or gently placing a flat blade screwdriver into a slot located in the cap.
2.If the agitator is equipped with an inner cap with a handle, remove this as well by pulling straight up.
3.Remove the center bolt of the agitator. You will have either a 7/16" hex bolt or a recessed square plastic nut. If you have the square recessed type, use a 3/8" to ½" ratchet adapter to remove.
4.Remove the agitator by grasping the bottom flange and carefully pulling straight up. Try to keep all the parts assembled while doing this, so do not pull too hard. This will make this repair much easier.
5.Place your hand over the top of the agitator and separate the upper portion of the agitator from the lower portion and turn the top half over in your hand. The agitator dog assembly will come out in your hand.
6.With the agitator dog assembly in your hand, lay the rest of the agitator aside. Pay careful attention to how the dogs are installed. Remove the worn dogs and reinstall new ones. It's that simple.
7.With all the dogs replaced and the assembly still in your hand, place the upper part of the agitator over the top of it, upside down, ensuring the inner assembly tabs align correctly.
8.Now keep your hand over the agitator top to hold all the pieces together and turn the entire assembly over (upright position).
9.Carefully align and reinsert the upper portion of the agitator to the lower portion. Again, making sure the two pieces align correctly.
10.Place the entire agitator assembly back on the gearcase shaft and reinstall center nut. NOTE: DO NOT over tighten the nut, or the agitator will not spin correctly. Just make the nut snug. Reinstall center cap and inner cap (if equipped).

These instructions should give you the basics on how to perform this repair. Since there are various agitator types in use by Whirlpool and Kenmore, assembly can vary.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Mar 12, 2009 | Kenmore 3.2 cu. ft. Plus Top Load Washer

2 Answers

Old model rca washer machine...will not agitate/wash the clothes,does spin.

If the washer fills up with water and you hear the motor running but the agitator doesn’t move, the agitator coupling is the most likely problem. First pump the water out by turning the timer to spin. Once the water is out, turn the washer off. Now pull up on the agitator until it comes off (it may be hard to pull off). Now that the agitator is off, you can see the agitator coupling, reach down and try to turn the coupling. If the coupling turns freely, it is striped out and needs to be replaced.

Sep 29, 2008 | Washing Machines

1 Answer

Machine stops at the agitation cycle after washing

it could be the door switch or sometimes they call it the lid switch. it monitors if the door is close or open.

there should be a securing screws to secure it from the inner lining of the door.

tnx 4 using fixya,


Sep 03, 2008 | Danby DWM99W Top Load Washer

1 Answer

Danby washing machine noisy only during spin cycle

hi there,

Most noises from a washing machine occur during the spin cycle. If you hear loud thumping/or sound
during the spin, the load of clothes may have become unbalanced. Stop the washer and
redistribute the clothes, then re-start it. Repeat these steps if necessary.

Jan 13, 2008 | Danby DWM99W Top Load Washer

1 Answer

Washer fills, but doesn't do anything else

if it fills then the power is there open the lid and make sure all connectors are on to the timer if they are then more then likely u have a motor problem check carbon brushes if these are low then the motor wont turn the drum if there is no carbon brushes ull have a module if this is faulty most of the time its cheaper to replace the washer m8

Aug 28, 2007 | Danby DWM99W Top Load Washer

Not finding what you are looking for?
Danby DWM99W Top Load Washer Logo

Related Topics:

422 people viewed this question

Ask a Question

Usually answered in minutes!

Top Danby Washing Machines Experts

shaun taylor

Level 3 Expert

1527 Answers


Level 3 Expert

379 Answers

Gerry Harvey
Gerry Harvey

Level 3 Expert

1474 Answers

Are you a Danby Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides