Question about Epson Stylus CX6000 All-In-One InkJet Printer

1 Answer

Will not print Word or Excel Documents

The printer will print from Microsoft Outlook or a web page but will not print from Microsoft Word or Excel.

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  • Anonymous Mar 02, 2009

    The message which comes up when I try to print in Word or Excel is:
    'The printer has not yet responded, but the Microsoft Office program may be able to proceed without the printer information. Do you want to continue to wait for the printer? Yes/No.

    When 'Yes' is selected, the following message comes up:
    'Windows cannot print due to problems with the current printer setup. Try one or more of the following:
    1. Check printer by printing test page.[Done - successfully printed out]
    2. Make sure printer is turned on and online.[Prints emails OK]
    3. Reinstall printer driver. [Done - problem still there]

  • druidpax Mar 11, 2009

    I have the same problem. It started when I maxed out my RAM. I did a system restore, did a bunch of Remove Programs, deleted and reinstalled the HP driver. I can print a test page and graphics - but I can't get Word or Excel to print. I might get one row on a spread sheet if I am lucky. Any suggestions?



    Thanks in advance.



    Clint

  • EmotionLess
    EmotionLess May 11, 2010

    Have you set it as the default printer? Because in Vista, operating system installs virtual printer, so try manually selecting your printer.

  • walktohere May 11, 2010

    what is the error msg if any

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  • 68 Answers

Pls reinstall printer and reinstall microsoft office also

Posted on Jun 26, 2009

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