Question about Vizio P50HDTV10A 50 in. Plasma HDTV
Everything else works fine. Turn to DTV and nothing, not even the "no signal" comes on. Any suggestions?
Call vizio's customer support line and tell them you got the 'pop of death', They know this tv is a lemon and are standing behind it to make it right. They will take down your info and serial number and set up a repair order FREE OF CHARGE. When I called, they told me that this model was know to have serious defects and was given a lifetime manufacturer warranty to cover all parts and labor! What happens is that they send someone out, he pronounces the TV to be dead and not worth fixing and they give you a brand spankin new one! This way they get a better reputation by 'covering' their duds but reality is that they don't have to keep fixing this tv if they replace it with a model that only has one year MFG warranty. Either way you win. Post back if you get a different result from calling Vizio. I'd like to know how everyone else's experience is turning out.
Posted on Mar 08, 2009
I have the same issue. DTV input does not work, nor does it communicate with the remote. Vizio support is no help at all so far.
Posted on Aug 04, 2012
This is what they told me:
William: Thank you for contacting VIZIO Live Chat, the home of Entertainment Freedom for All. This is William in South Dakota. Have you ever contacted us before?
William: It sounds as though the DTV input may need serviceVizio P50HDTV DTV does not work any more - chat_agent.png> William: VIZIO does have two partner companies who are certified to perform repairs on VIZIO TV's. You can reach them at ITI- (Vizio P50HDTV DTV does not work any more - chat_agent.pngnd HD Repair- (800) 713-2671.
William: You could also try buying a digital converter box to the TV to use an antenna.
Mary: oh, I see.
Vizio P50HDTV DTV does not work any more - chat_agent.png="http://i.fixya.net/uploads/images/chat_enduser_message.png" alt="chat_enduser_message.png" class="h_mi" /> Mary: thanks for letting me know about using a digital converter, I nVizio P50HDTV DTV does not work any more - chat_agent.png of that. I'll do that and then call a service person to look at the DTV input.
WilliVizio P50HDTV DTV does not work any more - chat_hyperlink.pngwelcome. I'm sorry there isn't more I can offer. Is there anything else that I can assist you with today?
William: We are excited to announce our new Tablet is available for pre-order on VIZIO.com. It is availableVizio P50HDTV DTV does not work any more - chat_hyperlink.pngtem or in a bundle at http://vizio.com/vtab1008.html
Thank you for contacting VIZIO Chat Support! If you need our assistance again in the future you can contact us by Chat, Email, and Phone service. That information is found on http://www.vizio.com. Have a great day!
Posted on Jul 08, 2011
Try turning off power at surge and let tv reset, It just worked for me .
Posted on Mar 02, 2009
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Posted on Jan 02, 2017
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