Question about Vizio P50HDTV10A 50 in. Plasma HDTV

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Vizio P50HDTV DTV does not work any more

Everything else works fine. Turn to DTV and nothing, not even the "no signal" comes on. Any suggestions?

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  • bunkjunk Mar 15, 2009

    Same as mllynch's problem-DTV setting on my Vizio only works on occasion, usually after long periods of being turned on (sometimes 5 hrs. or longer, sometimes not at all). Will work on TV setting with a separate converter box on the same arial antenna. I'll try calling Vizio hopefully they will cooperate as mentioned. The tv is past it's original warranty date so I just figured I was screwed. I'll repost if successful. Thanks for the advice!

  • dicknancy Apr 17, 2009

    Pop of death,,,no DTV input. Unfortunately Vizio did not acknowledge

    this problem to me as a "lifetime fix" type problem. They said I should follow up with my 3rd Party extended warranty carrier.

  • dicknancy Apr 17, 2009

    Pop of death.....No DTV input, just a black screen. Unfortunatly Vizio support did not acknoledge the "lifetime fix" for this problem. They advised I just persue the 3rd party extended warranry route.

  • wols0003 May 21, 2009

    Pop of Death on a Vizio p50hdtv from Circuit City. Can you believe they designed this plasma with no fans at all!!! Purchased on December 6, 2006. It was never wall mounted and had 13 inches of ventilation clearance from the wall. POD on May 18, 2009. Lifespan--29 months. I will fight them tooth and nail. Are you listening CS Andrew? A C.A.L. is truly in order for this company. I posted my experiences at avs forum, and within two days I have been contacted by a Class action law firm and one of the most respected HD puplications on the net, which appears to be investigating this exact P50hdtv design flaw. Step up to the plate Vizio.



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Call vizio's customer support line and tell them you got the 'pop of death', They know this tv is a lemon and are standing behind it to make it right. They will take down your info and serial number and set up a repair order FREE OF CHARGE. When I called, they told me that this model was know to have serious defects and was given a lifetime manufacturer warranty to cover all parts and labor! What happens is that they send someone out, he pronounces the TV to be dead and not worth fixing and they give you a brand spankin new one! This way they get a better reputation by 'covering' their duds but reality is that they don't have to keep fixing this tv if they replace it with a model that only has one year MFG warranty. Either way you win. Post back if you get a different result from calling Vizio. I'd like to know how everyone else's experience is turning out.

Posted on Mar 08, 2009

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I have the same issue. DTV input does not work, nor does it communicate with the remote. Vizio support is no help at all so far.

Posted on Aug 04, 2012

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This is what they told me:

William: Thank you for contacting VIZIO Live Chat, the home of Entertainment Freedom for All. This is William in South Dakota. Have you ever contacted us before?
Vizio P50HDTV DTV does not work any more - chat_enduser_message.png Mary: no
chat_agent.png William: It sounds as though the DTV input may need serviceVizio P50HDTV DTV does not work any more - chat_agent.png>chat_agent.png William: VIZIO does have two partner companies who are certified to perform repairs on VIZIO TV's. You can reach them at ITI- (Vizio P50HDTV DTV does not work any more - chat_agent.pngnd HD Repair- (800) 713-2671.
chat_agent.png Mary: Is there any way that this would be under warranty?
chat_agent.png William: You could also try buying a digital converter box to the TV to use an antenna.
William: TheVizio P50HDTV DTV does not work any more - chat_enduser_message.pngwarranty, so unless you purchased an extended warranty, no.
chat_enduser_message.png Mary: oh, I see.
Vizio P50HDTV DTV does not work any more - chat_agent.png="" alt="chat_enduser_message.png" class="h_mi" /> Mary: thanks for letting me know about using a digital converter, I nVizio P50HDTV DTV does not work any more - chat_agent.png of that. I'll do that and then call a service person to look at the DTV input.
chat_agent.png WilliVizio P50HDTV DTV does not work any more - chat_hyperlink.pngwelcome. I'm sorry there isn't more I can offer. Is there anything else that I can assist you with today?
chat_agent.png William: We are excited to announce our new Tablet is available for pre-order on It is availableVizio P50HDTV DTV does not work any more - chat_hyperlink.pngtem or in a bundle at chat_hyperlink.png

Thank you for contacting VIZIO Chat Support! If you need our assistance again in the future you can contact us by Chat, Email, and Phone service. That information is found on chat_hyperlink.png Have a great day!

Posted on Jul 08, 2011

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Try turning off power at surge and let tv reset, It just worked for me .

Posted on Mar 02, 2009

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Posted on Jan 02, 2017

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