Question about Dell Inspiron Desktop with Intel Core 2 Duo Processor E6550

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Battery not running

Our laptop is not even two months old. The battery died and was replaced last week. Now tonight it won't run with out the power lead. It says it is 100% charged and when the power lead is plugged in the power light is flashing between orange and white.

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Possible that whoever replaced your battery sent you the defective one back. Note the serial and model numbers on the battery, then request another one. When you receive the replacement, do a full recharge. Most new batteries come already half charged. Even in this state, take time to fully charge it (between 4 and 8 hours depending on the type and model). Then try running it on battery power. If the charge holds more than 2 hours on a new battery, youre good; less than an hour new, its defective. If after all of this still not resolved, request the company honor their warranty (usually a limited one year with purchase).

Posted on Mar 02, 2009

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I Googled to see if there was any problems related to battery sensors, seems eMachines laptops don't have that problem, the laptop runs well while plugged in, so it's not internal circuitry, I believe it's a battery problem, as you say charging level has been decreasing progressively, try your battery on another laptop to see if the battery is the problem and just in case try a friend's battery on your laptop to completely eliminate doubts about battery sensors, if you don't have a friend with a similar laptop I would go the safe way and send the battery for replacement, if the store where you bought it is in the same country you should get the laptop there so they check out what's going on, if you live in a different country read the manual or click "eMachines customer support" to see if there's any tech support near your city, I still believe it's a battery problem.
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You could spend many days troubleshooting components even if you had in-depth knowledge of computers and still get nowhere. Your symptoms indicate the computer is not even passing the POST most times, which is the most basic Power On Self Test that every computer performs upon initial power up. If it will not pass this test either you have a corrupted BIOS, some BIOS setting is wrong, or you have a hardware problem. If you CAN get into the BIOS you can try to load the default settings, but the diagnostic technician should have already done that.

Sorry for the bad news Sue, if you want suggestions on what computer to replace yours please post back.

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One thing to check is to see if the battery is under recall:

http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=BATT-LENOVO

Google shows that Lenovo batteries run about $100 for a N-Series system (4400 mAh) which is about normal pricing for a laptop battery.

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Another factor that might run a battery down fast is heat. If a laptop is used without proper airflow underneath it, it will drain the battery fast also. To solve this, you can use your laptop on a flat smooth surface, like a desk or table, or invest in a USB laptop cooler pad.

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Hi,
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Thanks
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