Question about Sunpentown SB-620 Magic Clean Bidet with Dryer

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Magic clean Bidet SB620 Unit stopped spraying water. Screen is clean. Water pressure is same as last three years I have owned unit. Water valve is on. I looked inside and it is very complicated so I put the lid right back on. I can't fix this with just common tools and common sense. Where can I contact repair service? Thanks.

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  • jetman4u Mar 10, 2009

    Same problem. Just up and quit one day. Played with the unit and found that no water preasure was getting to the holding tank. Water inlet screen seem to be clean, but still no water was getting into unit. I removed the screen and everything started to work again. We have high calicum in our water. Even though the screen looked clean, it was pluged. Now my problem is where do we get new screens?

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SOURCE: SB-620 Magic Clean Bidet

CALL 800-681-0753 FOR PARTS
WWW.BIDET1.COM

Posted on Feb 26, 2010


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Press PAUSE/CANCEL twice to clear the display.
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Hi There
I want to say is Merry X-Mas and Happy New Year. I have found what you need hope this will get you in the right direction.
F/H No water detected entering machine or Pressure switch trip not detected.

If after 30 seconds the control does not detect water entering machine and then valves will be turned off and the error code will be displayed.
Or
If the control has turned the water valves on and after 8 minutes the flow meter has detected 10.5 gallons of water passing through it, but has not detected the pressure switch trip, the valves will be turned off and the error code will flash.

Press PAUSE/CANCEL twice to clear the display.
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  • If there is water in the unit:
    1. Verify Drain pump operation
    2. Pressure Switch Hose is in good condition and properly connected to Tub and Pressure switch
  • Verify there is not a siphon problem
  • Verify wire harness connections to:Inlet Valves, Pressure Switch, Drain Pump, Flow Meter, and Central Control Unit (CCU)
  • Check all hoses for possible leaks
  • Verify pressure switch operation
  • Verify flow meter operation
  • Verify CCU operati
Thank you for writing to fix ya. Let me know how it went.
Best Regards Richard

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If after 30 seconds the control does not detect water entering machine and then valves will be turned off and the error code will be displayed.

Or

If the control has turned the water valves on and after 8 minutes the flow meter has detected 10.5 gallons of water passing through it, but has not detected the pressure switch trip, the valves will be turned off and the error code will flash.


Press PAUSE/CANCEL twice to clear the display. 
If there is no water in the unit:
1. Make sure that both valves at the water source(s) are turned on all the way.
2. Check for plugged or kinked inlet hoses or plugged screens in the inlet valves 
3. Verify inlet valve operation 
If there is water in the unit:
1. Verify Drain pump operation
2. Pressure Switch Hose is in good condition and properly connected to Tub and Pressure switch 
Verify there is not a siphon problem 
Verify wire harness connections to:Inlet Valves, Pressure Switch, Drain Pump, Flow Meter, and Central Control Unit (CCU) 
Check all hoses for possible leaks 
Verify pressure switch operation

Verify flow meter operation 
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Or
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Press PAUSE/CANCEL twice to clear the display.

Potential Causes

• If there is no water in the unit:
- Make sure that both valves at the water source(s) are turned on all the way.
- Check for plugged or kinked inlet hoses or plugged screens in the inlet valves
- Verify inlet valve operation
• If there is water in the unit:
- Verify Drain pump operation
- Pressure Switch Hose is in good condition and properly connected to Tub and Pressure switch

• Verify there is not a siphon problem
• Verify wire harness connections to; Inlet Valves, Pressure Switch, Drain Pump, Flow Meter, and Central Control Unit (CCU)
• Check all hoses for possible leaks
• Verify pressure switch operation
• Verify flow meter operation
• Verify CCU operation

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