Question about Kenmore 55612 / 55614 / 5561 / 655619 Side by Side Refrigerator

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Water dispenser not working on my Kenmore fridge

My Kenmore side by side fridge's water dispenser does not work. The ice works however water will not come out. We undid the line located under the two doors(in front) behind the black panel to see if water is flowing...and it's not. I blew up the tube to where the water dispenses and I was able to blow all the way through meaning no clogs. IS it the water valve located in the back that needs repaired, the solenoid, is there a lock switch I accidentally hit?Model # 363.9565412 Seriel #L631 11484 - Kenmore side by side.

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NO,YOUR RIGHT YOU NEED TO REPLACE THE WATER INLET VALVE ON THE LOWER BACK OF FRIG.-MIKE

Posted on Mar 02, 2009

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Water dispenser stop working


For water not dispensing problem:----------

There possibility is ice blockage in the water fill tube. There is a tube from which the water runs and enters the water dispenser. If this tube is blocked then water will not flow, when you depress the water dispenser paddle. The tube needs to be defrosted, by using hair dryer. This procedure melts the ice collected in the tube and water starts running again. But if water fill tube is completely clear and no ice blockage or any other blockage. Then other possibility is water valve .This water valve is for letting the water. The main water valve the back of the fridge section. This main valve lets the water enter the refrigerator.This water valve is a twin valve.This valve has two tubes in it.One for water dispenser and one for ice maker chamber.The one side of valve is working, but other side of the valve is not working.The valve is got stuck in one position, so ice maker side is working, but water dispenser side is not working.--------

The valve is not a costly part and can be easily replaced.-----------------

then You can get required parts from online sites like: --- www.repairclinic.com or from searspartsdirect online site.

----------- This should help. Thanks.Helpmech.


Sep 08, 2011 | Kenmore 55612 / 55614 / 5561 / 655619 Side...

1 Answer

Water is not coming out of the water dispenser. The ice dispenser is working though. I see this question posted alot, so must be a common problem, but I don't see any answers. I have a Kenmore side...


For water not dispensing problem:----------

There possibility is ice blockage in the water fill tube. There is a tube from which the water runs and enters the water dispenser. If this tube is blocked then water will not flow, when you depress the water dispenser paddle. The tube needs to be defrosted, by using hair dryer. This procedure melts the ice collected in the tube and water starts running again. But if water fill tube is completely clear and no ice blockage or any other blockage. Then other possibility is water valve .This water valve is for letting the water. The main water valve the back of the fridge section. This main valve lets the water enter the refrigerator.This water valve is a twin valve.This valve has two tubes in it.One for water dispenser and one for ice maker chamber.The one side of valve is working, but other side of the valve is not working.The valve is got stuck in one position, so ice maker side is working, but water dispenser side is not working.--------

The valve is not a costly part and can be easily replaced.-----------------


then You can get required parts from online sites like: --- www.repairclinic.com or from searspartsdirect online site.

----------- This should help. Thanks.Helpmech.


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1 Answer

Water is leaking from our water dispenser. A large amount. An 8 oz cup fills up within an hour. It is coming from the water dispenser on the outside of the fridge. The ice maker is working fine but the...


Your water valve on the back of the refrigerator is plugged up, there are two sides to it, one side is for ice maker the other is for chilled water dispenser.You may be able to clean it out, if not then you will have to buy a new valve.Hope this helped.

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If you can't hear the solenoid on the water inlet valve(it's on the back where the water supply hooks up) when you try the water then the water switch on the dispenser is at fault.

If you do hear it Your water line could be frozen in the door. You can disconnect the line under the unit before it goes into the door at the bottom hinge. Push the dispenser button and see if it comes out there. If it doesleave the door open till it thaws.

If it doesn't come out there disconnect it at the water inlet valve and see if it comes out there.

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1 Answer

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Check the water valve at the back of the fridge if present.

Even if you used blowdryer, ensure that linse are not frozen by performing a complete defrost.

Disconnect water lines from icemaker, and blow with compressor if the above did not work.

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Either your water tank in the fridge froze up, the waterline that goes up the freezer door from the bottom hinge froze, or the switch that your glass hits is damaged. Do you hear any humming or noises when you put your glass up to get water?

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1 Answer

Kenmore side by side Refrigirator


Sounds like you have a defrost problem. The timer could be playing up and taking too long to defrost, which causes the evaporator to ice up, hence no cold air to the fridge and the water line freezes up, hence no water dispensed. When the timer does eventually defrost the fridge then everything returns to normal. This could also be caused by a faulty defrost terminator or bad connection on the defrost element.

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