Question about Western Digital My Book Essential 1TB External USB 2.0 Hard Drive

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Western Digital MY BOOK 500gig - Drive does not appear

My m8 has just got me this drive. he loaded it up with stuff on his pc but now when i plug it inot my lap top the drive does not appear in my computer. Dispite it installing itself and saying "your hardware is installed and ready to use" It also seems to show up in the device manager as USB mass storage device and appears to be working properly. However still does not appear in my computer. Ive tried various usb ports, rebooting, etc> Help would be appreciated. Thanks Dino Well I bought My Book essential edition of 1tb and I have the same problem of you guys. The disk doesnt appear in My computer. I've contacted wd and they told me to change it if its still in warranty. Any ideas?

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  • Chuck May 11, 2010

    when you unplug this unit do you unplug it after disconnecting it first? or did you unplug when computer was off? if you unplugged while pc was still running without shutting off using the usb disconnect at bottom taskbar then you couldve messed up the configuration. i actually had the same one and the only thing that would help was to reformat it which defeats the whole purpose of having a backup drive. they replaced mine too. No problems since then. that was 2 years ago.

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  • 702 Answers

Check the driver letter assignement, and make sure there is no conflict on that (happened to me on my laptop as well).
I found out by reading this: www.devicedriverfinder.com/blog/device-errors/external-hard-drive-troubleshooting

Definitely don't format if not required, you can first try to restore the MBR.

Posted on Mar 02, 2009

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Multiple Western Digital My Book 1 Tb not registering


The naming wouldn't affect the drives appearing. Sometimes, the drive letters can become a problem (from experience). This happens when both drives try to occupy the same letter. Open disk management and check to see if both drives are visible at the top. If so, manually, right click on one of them and select "change drive letter and path". Select something, you know isn't normally occupied.

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1. Connect your 500gig drive as the slave of your smaller boot drive.
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You'll notice there is a Drive to Drive Copy utility. This will clone your new 500gig drive from the smaller drive. When the utility finishes copying the drive, shut down. Remove the smaller drive, and set your 500 gig drive as master/single. Reboot, and you should be running off the new drive.

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Western Digital MY BOOK 500gig - Drive does not appear


You can go to Adminisstrative tools/computer managment/disc managment and chance letter na partition. it will fix the problem

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Same problem. This from WD Answer ID 1664:
Important: The user serviceable enclosure will only work with replacement hard drives from Western Digital. Inserting a non-Western Digital hard drive into the enclosure could cause damage or data loss.
So Hitachi drives will not work at all. After talking to tech support, it seems you have to have them send you a replacement disk in order for it to work. 
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it sounds like hard drive data may be corrupted. This could be due to a number of things. A power failure, hardware failure etc.. If the drive will not even let you access it you'll probably have to just format it im afraid.

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3 Answers

Western Digital MY BOOK 500gig - Drive does not appear


If it is showing up in your device manager - is it also showing up in the disk manager? If it is you can check if it has a letter name attached or if you need to give it one.

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