You need a new planetary. It's that simple, the new post 2002 design for the Epicurean the Accolaid, the Pro and Professional series mixers the planetary is held on by a grooved center pin that is simply pressed onto the planetary cup, when this shaft begins to drop you need a new planetary with new center shaft it is the only KA recognized fix, there is another but you need to have a drill press and be handy at making a jig. It is frankly more effort than buying a new planetary. if the machine is generally run down and you don't want to fix it you can probably sell it for parts, I know that I would be interested, but the machine is a good mixer and a planetary is like $30.00 bucks and takes about a half hour and some paper towels to change out. Easily performed by a DIY'er. Let ud know if this helped.
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what has happened is that the tube in the lower gear case that the shaft passes through has broken off so I'll have to get a new lower gear case .
please take a picture and send it to me or post it here, slomover at hotmail dot com
Hello Slo Mover, well I cleaned all the grease from the broken part and super glued it back on the bottom of the gear case , I tested it by making a double batch of bread dough and it seemed to work fine, we'll see how long the repair last. My only concern now is finding the right color to match when it finally fails.
what is the full model number I can find the part number for you and you can order it
The gear case cracking and breaking around the center shaft happens when the mixer is over loaded, if you are a regular bread maker, you may have done to many loaves at a time.
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