Question about SanDisk Sansa Clip MP3 Player

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Sansa Clip 2gb won't play songs

I got the Mp3 player for Christmas and just yesterday (2/28/09) put music on it for the first time.

Today I added a few more songs, and it was playing find until I turned it off before getting out of my car, then came back and turned it back on.

Now it will display the song it's on, but it won't actually play the music. I tried connecting it to my laptop, and it charges just fine, but when I go to view the files the only thing that's in the Internal Memory folder is a file that reads: DevIcon and it's in a format my computer doesn't recognize.

All of the folders that things like 'Music" 'Playlists' 'images' things like that are completely gone, but it says the data is still taking up space on the Mp3 player.

No other prompts or instruction have popped up about what to do. I've only used this little thing for a total of 2 days now and this is not a comforting sign.

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  • Anonymous Mar 03, 2009

    My Sansa Clip 2 gb won't play the songs. It was playing just fine this morning in my car. Then all of a sudden I go to turn it on for my ride home from work, but it shows the song and time at 00:00. When I turn it on, it's paused. When I hit the play button, nothing happens.

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  • Master
  • 8,596 Answers

I would format the player from within the player itself - the directions are in the user's manual: If the formatting fails:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Mar 08, 2009

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ThaMp3Doctor
  • 8596 Answers

SOURCE: sansa clip 2gb

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Posted on May 28, 2008

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My Sansa Clip 2GB MP3 player won't let me add any more songs to it, even though there's 1.26 GB still available. I don't want to reformat the player, cuz that'll delete the songs I already have on there. ...


Hi there..

When you say having difficulty in adding the songs in CLIP, though you have enough space. I'd kindly request you to check for the number of songs that you have added.

Because when you add as MP3 player by default its bit rate is 128kbps so you can add up to 500 songs only. Kindly have a check on it.

I have given the number of songs that can be added with related to size of MP3 player..

Size of the player :512MB 1GB 2GB 4GB 8GB 16GB 32GB
Number of songs : 125 250 500 1000 2000 4000 8000

Kindly revert if any clarifications....

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hi,

Have you tried connecting to the net and then continue to subscribe??

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Hello Sir

You Can Download Free MP3 From Youtube By This Site : video2mp3.net
If you didn't found Your Favorite Music In Youtube Try These Sites : Beemp3.com or 4shared.com

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-Tha Mp3 Doctor

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Some music services have a fixed-term license that they put on the songs - you may have to resychronize the Sansa to the computer AND the music service to regain playability. Alternatively, you could have a corrupt DB already - sad, but possible. The good news is that you can fix a corrupt DB by downloading the Sansa Recovery Tool from Sandisk's website. Good luck!

-Tha Mp3 Doctor

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The user manual wil lshow you how to switch your USB mode from MSC to MTP:
http://www.sandisk.com/assets/File/Downloads/user-guides/clip-usermanual.pdf

-Tha Mp3 Doctor

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-Tha Mp3 Doctor

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