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HI, I used skype for the first time yesterday and all was well. Today skype cannot canot find my webcam. I am unable to make video calls. Please help

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You might need to reinstall the software.

Posted on Mar 01, 2009

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open skype go to tools from the drop down list select options scroll to audio settings
you can make a free test call before you try to make a call
make sure the microphone is using the same as your computers audio
you can make a free test call if you cant get the microphone to work you can select learn about setting up your audio equipment also
click start control panel sounds and audio devices audio and also voice it's the same make sure that you have the right default microphone selected you should be able scroll to video settings to make sure you have the right settings
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Hi,

Did you try uninstall both skype and your camera drivers and reinstalling the drivers and skype again?
let me know the result.

Thank you.

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Check your webcam here by clicking allow in top window and see if webcam broadcasts in left hand panel
http://www.testmycam.com/
If working - proceed to Skype set up
If its not working -
Uninstall webcam software
Disconnect webcam
Restart computer
Download software from here
http://support.creative.com/Products/Products.aspx?catid=218
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When working proceed

Start Skype.
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In the navigation pane of the Skype Options window, click Video Settings.
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Test your webcam by making a Skype test call.
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hello,

Kindly try to reconfigure your webcam to SKYPE application. To set up your webcam for Skype, please follow these steps:

1. Download and install the most recent drivers for your video device (you can get these from the webcam device’s manufacturer’s site). In many cases this is not necessary if it is a USB device. Note if you have driver on your webcam you can reinstall or install it. Make sure that the driver can support the current Operating system you installed in your system.

2. Select your video device in Skype by clicking the following from the Main Skype Control window:
Tools -> Options -> General (tab) -> Video Settings (tab)--if video

Tools
-> Options -> General (tab) -> Audio Settings (tab)
-- if audio

3. If your webcam is functioning you will see yourself displayed. If you are not seeing yourself be sure you have Enable Skype Video checked/Audio Cheked. If you are still having difficulty click Webcam Settings.
Please note: FireWire devices are not supported at this time.


4. Make sure the option Enable Skype Video/Audio is checked. Also you can set video privacy settings to the desired options in the same window.

5.The recommended System Requirements for Skype video calls are a 1Ghz CPU, 512MB RAM, a video card with at least 16MB of memory (also the latest version of DirectX installed) and a 512/256kbit (down/up) connection. Video and call quality may vary greatly in environments with conditions below those recommendations.

6.
Please be sure, that your webcam is connected and not in use by another program.

Thanks

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1 Answer

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You can only use the webcam with one device at a time? If you are sure the webcam is working properly shut down the software specifically for your webcam.

Log into Skype as normal.

Do you see the video call options in Skype?
In Skype you can check what you see in the following path?
Tools/ Options/ Video Settings/ Camera
Is you webcam listed if not link it using the option here.

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Try using "SplitCam", can solve problems with a lot of webcams. It basically acts as an interface between your webcam and applications using it.

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No i want to use for mesanger

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Sorry, just noticed your message today at 2045 hours 17July08 Korea time. If you haven't already fixed this issue, please let me know what brand and model of webcam you are speaking of in relationship to WinXP and what service pack you are using?

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Do you have a router installed between your Skype installation and the other person. Does the other person have a router installed? Are you both using high speed connections i.e. a good broadband connection. Even cable will sometimes cause problems. If you and he has a router in your configurations, then verify that ports necessary for video transmission are open on both ends of the connections.

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