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New ACER ASX3200/8450 Desktop PC DVD/CD not woking

Purchased new ACER ASX3200/8450 Desktop PC.Set up the computer all ok except DVD/CD drive not working. Not recognised by computer

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  • Anonymous Mar 23, 2014

    I put a new instruction DVD into the top tray of my HP desktop. I hear it whirring like it is loading but no pop up screen appears on my computer.

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  • Master
  • 737 Answers

Hi.
Either the drive is faulty (yes, they fail right from new more often than you would think), or the master slave jumper may not be set correctly on the back of the drive. If the PC came fully assembled, I would take it back and get the tech to check it. If you setup the hardware side of it yourself, check that the jumper is correct for the master/ slave situtation of the drive and make sure the cables are pressed in firmly.

Mark

Posted on Mar 02, 2009

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