Lenovo B570 15.6 inch Laptop - Black Intel Core i5 2450M 2.45GHz, 8GB RAM, 500GB HDD, DVDRW, LAN, WLAN, BT, Webcam, Windows 7 Home Premium 64-Bit Logo
KATHRYN THIGPEN Posted on Mar 24, 2013
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

EVERY SOLUTION I HAVE FOUND SAYS TO DOWNLOAD THIS OR THAT...HOW DO YOU DO THAT WHEN YOU CAN'T GET ANY RESPONSE FROM YOUR COMPUTER?

I CAN NOT GET ANY RESPONSE...IT IS FROZEN ON THE PAGE I WAS BROWSING ON AND NO BUTTONS WORK, NOT EVEN TAKING THE BATTERY OUT ..THE PAGE IS STILL FROZEN AS IT WAS....I CAN'T GET TO A START SCREEN OR ANYTHING TO UPDATE DRIVERS,RUN TROUBLESHOOTING, OR ANY DARN THING ELSE. DO I JUST GO BUY A NEW COMPUTER?????

1 Answer

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Master:

An expert who has achieved Level 3.

  • Master 663 Answers
  • Posted on May 07, 2013
Anonymous
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Master:

An expert who has achieved Level 3.

Joined: Feb 08, 2013
Answers
663
Questions
0
Helped
56744
Points
1606

Press and hold the power button for 5-8 seconds to turn it off.
Once it's off, turn on the computer and tap F8 until you see the options to boot to safe mode. Use the arrow keys to highlight safe mode with networking and hit enter.
If you can get inside safe mode without any problem, then connect to the internet in safe mode with networking and install RadarSync. Scan your computer using the software so that you will know which drivers are outdated.
It might also caused by a virus infection, so I suggest that you also run an anti-virus scan.

The last option if everything fails is to reinstall the operating system.

Let me know if you have any questions.

David

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Different type of viruses

If you have a virus, malware, adware, a browser hijacker, or pups (potentially unwanted programs).



A. If your computer will boot and you can operate it ok...

Download and install Malwarebytes and Superantispyware (Note: If you can\'t do the download on your machine, do it on a friend\'s, put them on a thumb drive, and install them from it). Then scan your computer with each program, and quarantine anything found.



B. If your computer won\'t boot, or can\'t operate properly after boot...

Tap F8 when you are booting, select "Safe Mode With Networking". Download and install Malwarebytes and Superantispyware (Note: If you can\'t do the download on your machine, do it on a friend\'s, put them on a thumb drive, and install them from it). Then scan your computer with each program, and quarantine anything found.



C. If this process finds malware, to keep stuff like that from coming back, I recommend you get the paid version of Malwarebytes.


Good luck.



Good luck.
0helpful
1answer

Welcome page

You may have a virus, malware, adware, a browser hijacker, or pups (potentially unwanted programs).



A. If your computer will boot and you can operate it ok...

Download and install Malwarebytes and Superantispyware (Note: If you can\'t do the download on your machine, do it on a friend\'s, put them on a thumb drive, and install them from it). Then scan your computer with each program, and quarantine anything found.



B. If your computer won\'t boot, or can\'t operate properly after boot...

Tap F8 when you are booting, select "Safe Mode With Networking". Download and install Malwarebytes and Superantispyware (Note: If you can\'t do the download on your machine, do it on a friend\'s, put them on a thumb drive, and install them from it). Then scan your computer with each program, and quarantine anything found.



C. If this process finds malware, to keep stuff like that from coming back, I recommend you get the paid version of Malwarebytes.


Good luck.



G
0helpful
1answer

Delete addthis

You may have a virus, malware, adware, a browser hijacker, or pups (potentially unwanted programs).



A. If your computer will boot and you can operate it ok...

Download and install Malwarebytes and Superantispyware (Note: If you can\'t do the download on your machine, do it on a friend\'s, put them on a thumb drive, and install them from it). Then scan your computer with each program, and quarantine anything found.




B. If your computer won\'t boot, or can\'t operate properly after boot...

Tap F8 when you are booting, select "Safe Mode With Networking". Download and install Malwarebytes and Superantispyware (Note: If you can\'t do the download on your machine, do it on a friend\'s, put them on a thumb drive, and install them from it). Then scan your computer with each program, and quarantine anything found.




C. If this process finds malware, to keep stuff like that from coming back, I recommend you get the paid version of Malwarebytes.


Good luck.
0helpful
1answer

My desktop icons not working only for internet explorer

You may have a virus, malware, adware, a browser hijacker, or pups (potentially unwanted programs).



A. If your computer will boot and you can operate it ok...

Download and install Malwarebytes and Superantispyware (Note: If you can\'t do the download on your machine, do it on a friend\'s, put them on a thumb drive, and install them from it). Then scan your computer with each program, and quarantine anything found.



B. If your computer won\'t boot, or can\'t operate properly after boot...

Tap F8 when you are booting, select "Safe Mode With Networking". Download and install Malwarebytes and Superantispyware (Note: If you can\'t do the download on your machine, do it on a friend\'s, put them on a thumb drive, and install them from it). Then scan your computer with each program, and quarantine anything found.



C. If this process finds malware, to keep stuff like that from coming back, I recommend you get the paid version of Malwarebytes.



Good luck.
0helpful
1answer

How to add samsung camera device to msi laptop

take out the memory disc from the camera and use a card reader to download the photos in your computer.this might help you
0helpful
1answer

My lexmark x1270 all in one center won't work it say lxczutil.dll is not found . I am running vista 64 bit system

Please update your printer software. Visit the Lexmark website at http://bit.ly/aKlcOJ. Select your operating system > click on "FILTER" > click on the driver under Recommended Downloads > download and execute the file. Simply follow the instructions on your computer screen to complete the installation.
Try to open the All-In-One Center application again to verify that the problem is fixed.
Should you still need assistance, please leave a comment to my response and I'll get back to you. Should this resolves your problem, your rating will be greatly appreciated. Thanks.
1helpful
1answer

My lexmark all in one center won't work say lxczutil.dll files is not found

Please update your printer software. Visit the Lexmark website at http://bit.ly/aKlcOJ. Select your operating system > click on "FILTER" > click on the driver under Recommended Downloads > download and execute the file. Simply follow the instructions on your computer screen to complete the installation.

Try to open the All-In-One Center application again to verify that the problem is fixed.


Should you still need assistance, please leave a comment to my response and I'll get back to you. Should this resolves your problem, your rating will be greatly appreciated. Thanks.
0helpful
1answer

Cant download software

Please visit the Lexmark website to download and install the Lexmark Z25 printer driver on your computer. Select your operating system > click on FILTER > click on the driver under Recommended Downloads > download and execute the file. Simply follow the instructions on your computer screen.
Should you still need assistance, please leave a comment to my response and I'll get back to you. Thanks.
0helpful
1answer

Im trying to download pictures in to my pc. Camera turns on with response ---- card setup---power off format? Please help, this is pretty new camera

Consider NOT connecting your camera to your computer.


The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.


Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program such as Picasa.
0helpful
1answer

Pictures will not download to computer

Consider NOT connecting your camera to your computer.


The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.


Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program such as Picasa.
Not finding what you are looking for?

141 views

Ask a Question

Usually answered in minutes!

Top Lenovo Computers & Internet Experts

Steve Sweetleaf
Steve Sweetleaf

Level 3 Expert

1212 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Are you a Lenovo Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...