Question about Tomtom One Europe v2 GPS Receiver

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Tomtom one classic frozen

My tomtom one classic has frozen, i get the tomtom start up logo but the unit will not go any further. i have reset the unit and still have the same problem, I can only turn off the unit by the reset button. connecting to my computer i still have the same problem.

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I switch my tom tom one classic on it puts langues on in alpherbetical order i tap english uk it asks yes or no i tap yes it says i have to tap screen anywhere to set some preferences i tap them all till it comes to select voice i select voice it takes ages before it goes back to the beginning

Posted on Sep 07, 2009


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Posted on Jan 02, 2017

  • 143 Answers

SOURCE: frozen startup screen

sounds like the OS is corrupt,

Posted on Dec 16, 2007

  • 1 Answer


tyr reloading all the software from scrach inc maps

Posted on Aug 25, 2008

  • 1 Answer

SOURCE: i have a tomtom one 2nd edition. It is frozen on.

Easy, simple take a pen and press the reset on the bottom of the Tomtom, just like any other electronic device.

Posted on May 03, 2010

  • 1035 Answers

SOURCE: My Roadmate 1700 is frozen

Hi. Try updating the software on your device by downloading the content manager. Once you've installed Content Manger onto your PC, connect your device to your PC using the USB cord. The Content Manager will allow you to update your 1700 with the latest software and updates which 'should' fix the problem that you're having with your unit. All the best!

Posted on Oct 31, 2010

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My tomtom has frozen at the last destination and cannot find a valid GPS signal

Have you tried to shut it down and restart it ?
Or do a "reset", using a "pin" (e.g. paper clip) to insert into the "Reset" hole at the bottom of the unit ? Then start it up again.

Apr 28, 2016 | Tomtom GPS

1 Answer

My tomtom freezers up on start up,you hear the tomtom ,then it loads up,then the hand appears then it wont go any further,I have tried the reset button but nothing happens. My tomtom will be 5yrs old in...

Connect the unit to the PC, in "My Computer" (if PC) look for your TomTom, format it, and download TomTom Home. There will be some message, that the program needs to download some data to restore your unit, accept it. Contact me directly if there will be any questions:

Sep 24, 2011 | Tomtom ONE GPS Receiver

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Start up frozen

hi try soft reset, go, select support, search reset, select soft reset, select your device, and do as told. good luck.

Feb 19, 2010 | Tomtom ONE GPS Receiver

1 Answer

We want to reset the clock from am to pm or start beginning questions all over again.

1. Turn on the TomTom unit. 2. Tap the screen to bring up the menu. 3. Tap the "Change Preferences" icon 4. Keep hitting the arrow to go to the next page. Clock setting is on page 6 of the preferences dialog. 5. If the Set Clock option is greyed out, you will need to perform a system reset and then perform these steps over again.
To reset the system, start with the power off. Then, hold down the power button for about 15 seconds, until you see the TomTom logo appear on the display. When the logo appears, release the power button. After this reset, you should be able to turn the unit back on and proceed with your setup from scratch.

Nov 27, 2009 | Tomtom XL 340S Car GPS Receiver

1 Answer

My Tomtom 130 GPS seems to be frozen.

Hello there:
first off i would consult the troubleshooting section in your users manual if you dont have it contact the manufacture of the device for a manual.
otherwise try this remove the power cord and press and hold in the reset button for 2 min this may help reset the unit.
If not remove the power cord and leave the unit sit for several hours it has a re learning function built in also if you can go to to view a downloadable users

Aug 05, 2009 | Tomtom ONE 130 GPS Receiver

1 Answer


you can reset the unit by removing it from the cradle and using a straightened paper clip in the reset hole on the unit's bottom

go to tomtom website ----> support ---->Select your product ----> Select your model --->Your question is about: select 'How to' Questions then below look for "How to soft-reset my navigation device" click on it.Select your device from the list below to see how to reset it

hope this help


Apr 23, 2009 | Tomtom GO 300 GPS Receiver

1 Answer

I have a tom tom 1 but it wont go any further than the logo. What do i need to do? Thanks

press the reset button from the bottom part of your unit, and see if it does help

Dec 15, 2008 | Tomtom GO 300 GPS Receiver

1 Answer

Frozen screen

I have had a frozen screen on my TOM TOM - I solved this problem by resetting the TOM TOM. I did this by pressing the pinhole reset buttom on the back of the unit - labled RESET.

Nov 27, 2008 | Tomtom ONE GPS Receiver

1 Answer

The screen is frozen on the legal notice menu.

This article from TomTom will help:

Hope that helps! Should you have any further questions,please feel free to post them here.

P.S. – I would greatly appreciate a FixYa!rating if the solution I provided fixed or helped you resolve your problem.

Thank you for using FIXYA!


Jun 03, 2008 | Tomtom RIDER GPS Devices

1 Answer

Tomtom 910.

Complain to Tom Tom ,you may have a lemon,look for law suit soon

Mar 23, 2008 | Tomtom GO 910 GPS Receiver

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