Question about HP Photosmart 3310 Printer

1 Answer

Scanner rail stops on return pass and makes a horrible sound wont

Scanner rail stops on return pass and makes a horrible sound, wont do anything until you unplug for a minute but then does the same thing. Screen say's unable to scan copy or send a fax. I paid $500 for this thing when it first came out, seems a waste to throw it out and HP was no help. Mine is doing the same thing. I expanded the silver spring on the left (to end of shaft). That did not solve it but made belt tighter some. Then I drilled hole and used tie wrap to tighten the holder under the carriage, ie to squeeze belt into cartridge. That did not help. Yours is doing same darn things as mine. I lost as to what to do next. Did you fix yours? Steve Fisher South Carolina 864-718-8309

I'm can't see any bad gears and belt is in tact and not damaged. It does not show any signs of wear. Mine only does it in fax mode when it tried to run back to the right. Maybe you and me can figure this out and save some money. Call me if you want. Steve

Posted by on

  • Leroy Elliott
    Leroy Elliott May 11, 2010

    Throw it away and buy a new one.

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 8 Answers

Try resetting your printer: start>control panel>performance and maintenance>administrative tools>services> scroll down to print spooler, click on it and then in the upper left hand corner you will see restart. Click here. This fixes all kinds of printer problems, hope it works for you.
Sharron

Posted on Mar 14, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Just bought new ink already wasted half of it my pictures are coming out horrible, blotchy and wet with little ink puddles, already did all the maintance did not help


Sound like you got yourself a defective cartridge.Unfortunately most retail stores have a problem accepting returns on them.If you have problems returning it take it up with Kodak make them replace it.

Jun 18, 2011 | Kodak ESP 3 Multifunction Printer/ Copier/...

1 Answer

Scanner mechanism stuck, making loud clicking sound


I've just got this problem after a powercut, whilst it was not being used but on. If you have only had it a few months send it in warranty.
Think I will have to take this apart and see if the scanner cable/ribbon/drive belt is caught on something or been stretched too much and can be replaced at all.
Its like at one end its caught and wont move the scanning head being stuck somehow, caught on something (doubtful tho').

Apr 14, 2010 | Epson Stylus Multifunction Inkjet Printer/...

1 Answer

The Sharp AL-1540CS copier produced a sheet all black then gave the error code L-1. The manual said to ''unlock'' the scan head lock, but after looking, it was already unlocked. After restarting the...


L1 or L1-00 indicates Scanner movement failure. The scanner is the part under the glass that lights up and moves back and forth. So if you lift up the feeder so you can see the glass, turn the machine off for a few seconds then back on. Watch the movement of the scanner. It should move right and inch or two then back to the left. If all goes well the copier should come to ready. Lay a piece of paper on the glass and press the print button to watch the scanner movement. If it binds up or does not scan correctly there are 2 possibilities.
1) your scanner lock is engaged and is preventing the scanner from moving. Check the clear plastic dial located under the far left upper side of the copier, near where the paper exits the machine. Make sure it is in the unlocked position.
2) Your scanner rail is dirty and dry. This rail can be seen under the glass towards the back of the copier. The scanner rides on this rail. It is very common for these to get dirty and for the grease to dry up causing the scanner to freeze up on the rail. The glass must be removed and the rail cleaned and lubricated.
Just power off then on the copier to reset.

Apr 13, 2010 | Office Equipment & Supplies

1 Answer

Scanner makes a horrible noise until it goes into error state


Sounds like the scanner portion of your all-in-one is bad, best thing to do if its still under warranty is to call HP Tech Support and have them verify the issue: 800-474-6836

If its not under warranty then the machine is done.


Aug 08, 2009 | HP Office Equipment & Supplies

2 Answers

Microtek Scanmaker i900 made a few clunking sounds while scanning. Then once the scanning mechanism got to the back of the scanner it seemed to have gotten stuck and could not reverse. It bumps a few...


Is your lock/unlock mechinism underneath in the unlock position?
I have a scanmaker 4800 and am assuming ours have basic similarities.
Mine has 2 round magnets that are visible when the glass is removed.
Once they fell out of place when I took it apart and I had to reglue them in. Is anything in the pathway of your carriage rail?(I don't know what else to call it) but a little wheel on the right side slides up and down this rail and maybe one of those little round magnets fell out and is blocking it.

Jun 17, 2009 | Microtek SCANMAKER I900 Flatbed Scanner

1 Answer

Error 2200 on Dell all in one Photo 944


Honestly if dell told you to get a new one then that is what you should do.

Apr 09, 2009 | Office Equipment & Supplies

1 Answer

Fuser problem?


If the fuser lamp is gone faulty the machine will return a fuser error code and wont print, but it will still start loading the paper and shouldn't make any weird sound (the fuser is just an heating lamp). I think in your case the problem is probably caused by the plastic fused inside printer's mechanics. The solution is disassembling the printer, cleaning any plastic residue from the inside, and then mounting the printer back. If done properly this may solve the problem.

cheers

Feb 16, 2008 | Samsung ML-2510 Laser Printer

Not finding what you are looking for?
HP Photosmart 3310 Printer Logo

106 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...