Question about Canon PIXMA MP830 All-In-One InkJet Printer

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Canon MP830: ADF doesn't detect documents

When using Canon MP Navigator 2.2 software on a MacBook (OS X 10.5.6) the batch scanning consistently fails, with the following message:
No Document in the ADF (Automatic Document Feeder). Load document and retry.

We've tried putting more paper into the feeder, with no joy so far.  We're also wondering if we're putting the paper into the feeder properly, or if there's a technique for increasing the probability that the Canon MP830 ADF will recognize document presence and work properly.

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SOURCE: Adf pulls 2- or more pages in feeder.

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Posted on Jan 21, 2009

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SOURCE: Canon MP830 not scanning

It won't scan unless you have a program like picasso running on your computer to accept the scan. On the Canon you choose where you want the scanned image to go and if you choose the computer you need a program running to store or adjust the scanned image.

Posted on Jun 25, 2009

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SOURCE: Documents will not feed from the ADF

Is there a more permanent fix in the meantime? I'm just tired of fiddling each time that I use the ADF

Posted on Jul 10, 2010

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1 Answer

How do you scan?


Hi kebranch,

To scan the documents, pictures etc., This are the step just follow,

1. Scanning using the Operation Panel
2. Load the document on the platen glass or in the ADF.
3. Press the [Scan] button on the machine.
4. Then the machine switches to Scan Mode
6. Press the [Color Start] or [Black Start] button on the machine
7. MP Navigator starts on the connected computer. You can scan in documents placed on the platen glass or in the ADF using MP Navigator.


Hope it helps.

Thank You for using Fixya.

Sep 07, 2011 | Canon Pixma MP450 All-In-One InkJet...

1 Answer

How do I scan a document?


Do you have the full software installed or just the basic driver from Canon? What OS are you using? http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp240#DriversAndSoftware has the software and drivers. If you installed the OS driver, you should uninstall that, disconnect the data cable and then install the driver from Canon. The generic OS driver usually only runs the printer.

Place the document face down on the scanner glass or face up if you have an ADF. Check that the all-in-one and the computer have good bi-directional communication. (Direct USB connection (if you are using that), replace cables if the printer works but not the scanner and the Canon software is installed.)

If you are using the Canon software, you need to set up the destinations for the buttons and have the monitoring software running. Thus start scanning from the computer at first. Launch MP Navigator and then click on the type of document you want to scan. Find the resolution and contrast that works for you. Use these in setting the button defaults (see the manual from Canon). Then click Scan.

Alternately, with Windows XP, Vista and Win7, you can scan with software that came with the OS. Paint is available on all of these OS versions (File > Import from camera scanner > from scanner). Vista includes PhotoGallery which works like Paint (this can be downloaded for XP and Win7). Vista and Win7 also can scan with Windows Fax and Scan (New Scan).

When you have the MP Navigator properly set up, you will be able to launch a scan from the printer. Press the Scan button and the software will launch.

I hope this helps.

Cindy Wells

Mar 04, 2011 | Canon PIXMA MP240 All-In-One InkJet...

6 Answers

Hi. I have a canon pixma mp780. I can use it to print fine with my Macbook pro (OSX), but I cannot get it to scan with either mac's image capture (can preview image but scan button is greyed out) or with...


Hello thanks for asking, i notice you you really did some valid but the problem still exist. Please check the settings for your printer to make sure they are correct, and please uninstall and reinstall the drivers for the printer once again and please make sure its the right drivers for your printer.

Jun 10, 2010 | Canon PIXMA MP780 All-In-One InkJet...

1 Answer

How to scan picture to upload on computer


First, ensure you are connecting the scanner to your computer. I'm assuming USB connection, and that you're using an operating system supported by this device.

Next, install the drivers and software for this device. Those should have come with an installation disc, but if you don't have that disc, you can get them from the PIXMA MP830 support site, here:
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=123&modelid=12804

To scan a single document, place the document:
1. Place the document face down on the platen glass.
2. Open the MP Navigator 2.2 software.
3. Click Scan Photo/Document.
4. Click Document Type drop-down arrow and select the type of document to be scanned. Chose from the following types.
  • Color Document(Simplex): Select this to scan one side of color documents.
  • Color Document(Duplex): Select this to scan both sides of color documents.
  • B/W Document(Simplex): Select this to scan one side of monochrome documents.
  • B/W Document(Duplex): Select this to scan both sides of monochrome documents.
  • Text(Simplex): Select this to scan one side of text documents.
  • Text(Duplex): Select this to scan both sides of text documents.
5. Click 'Specify' and set the preferences as required. Click here for detailed information

6. After making the setting changes, click 'Scan'

7. Click 'Save to PC' or 'Save as PDF file'. Save to PC is displayed when an image is captured with Scan Photo/Document or Batch Scanning


The directions for Batch Scanning, or using the ADF to scan, are shown below.
  1. Place the document(s) in the Automatic Document Feeder (ADF).
    1. To scan using the ADF, remove any documents from the platen glass.
    2. Open the document tray.

      mp830_documenttrayopened.jpg
    3. Insert the documents face-up in the ADF and then adjust the document guides.

      mp830_adfguides.jpg
      Note:
      When scanning using the ADF, the documents will automatically feed.


  2. On the Windows desktop, double-click 'MP Navigator 2.2'.
    1. Alternatively, on the Windows taskbar, click 'Start', point to '(All) Programs', 'Canon', then 'MP Navigator 2.2'.
    2. Then click 'MP Navigator 2.2'. MP Navigator opens.

  3. Click 'Batch Scanning'.

    mp830_batchscanning01.gif

  4. Click Document Type drop-down arrow and select the type of document to be scanned. Chose from the following types.

    * Color Document(Simplex): Select this to scan one side of color documents.

    * Color Document(Duplex): Select this to scan both sides of color documents.

    * B/W Document(Simplex): Select this to scan one side of monochrome documents.

    * B/W Document(Duplex): Select this to scan both sides of monochrome documents.

    * Text(Simplex): Select this to scan one side of text documents.

    * Text(Duplex): Select this to scan both sides of text documents.

  5. Click 'Specify' and set the preferences as required. Click here for detailed information.

  6. After making the setting changes, click 'Scan'.
    1. After the documents are scanned, a dialog box will appear indicating to load the next document.

      mp830_scancomplete.gif
    2. After the next document is loaded, click 'Scan'.
    3. Repeat steps 6a and 6b until all documents have been scanned and then click 'Exit' to end the scanning process.

  7. After all documents have been scanned, ensure the documents, in the preview area, are selected (have a check mark).

    mp830_batchscanning03.gif

  8. Click 'Save to PC' or 'Save as PDF file'. Save to PC is displayed when an image is captured with Scan Photo/Document or Batch Scanning.

    mp006.gif
    Save to PC dialog box


    mp007.gif
    Save as PDF file dialog box

  9. Make settings to save a file. (Click File save settings for details.)

  10. Click 'Save' after all settings have been selected.

Aug 27, 2009 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Documents will not feed from the ADF


Is there a more permanent fix in the meantime? I'm just tired of fiddling each time that I use the ADF

Jul 03, 2009 | Canon PIXMA MP530 All-In-One InkJet...

1 Answer

Canon MP830 Scanning from ADF..paper stops halfway, hangs...


I had been moving some furniture and I think I inadvertently knocked a usb cable loose. I also had it going to a hub that was possibly not working. when I made sure everything was hooked up correctly and directly, it was working fine again. I hope this helps someone. 

Jun 25, 2009 | Canon Office Equipment & Supplies

1 Answer

Can't scan from Pixma MP830


I have the same printer...there is a program in Canon Utilities called MP Navigator 2.2 (should have downloaded from the software). Open it from Start, All Programs, Canon Utilities, MP Navigator. (if you right click, you can create a shortcut on your Desktop which is convenient) Don't know how savvy you are, but I was able to figure it out and discovered that you can even scan documents, save them as a PDF file and send them through email.

May 24, 2009 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Scanning Photos using ADF


Under the MP Navigator software, go to Platen scanning, then under the Document Size box on the left side, click the "specify" button. Then switch document size from "auto-detect" to 4x6 portrait or 4x6 landscape. Select "ok" and that should do it. Make sure you line the photo up correctly on the platen.

Nov 16, 2008 | Canon PIXMA MX310 All-In-One Printer

3 Answers

Scanning on MP830


Unless there is something tricky about your problem, it is pretty straight-forward:
1 - place the original on the platen or in the ADF
2 - press "Scan"
3 - choose save to PC, save to PDF, attach to email, open with app. and press OK
4 - choose 2-sided from ADF, 1-sided from ADF, from platen and press Ok
5 - let it do its thing.

Oct 31, 2008 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Scanning Legal Sized Documents


1. From the MP Navigator screen, select "Scan with Scanner Driver" in lower left corner.
2. When in ScanGear MP, select the Advanced Mode tab
3. At Input Settings, select Document (ADF) for document type
4. Set paper size in next window
5. Click Scan button at bottom

May 01, 2008 | Canon PIXMA MP830 All-In-One InkJet...

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