Question about Gateway MX7118 Notebook

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DVD Rom Drive Won't Play Some CDs...

So, I have a Gateway MX7118 laptop. All of the sudden my DVD rom won't read all of my CDs. It's kind of strange. It won't read any DVDs or anything burned on a DVD disk. However, it does read most CDs but there are a few that it won't read.

I have completely reformatted and reinstalled Windows XP to try and solve the issue but no luck. I'm not sure if there are drivers that need to be updated but if there are I can't figure out where to get them at.

Yes I have cleaned the disk and the DVD rom drive. It says that my DVD rom is HL-DT-ST DVD-RW GWA-4082N and for Manufacturer: Standard CD-Rom Drives.

Also, there are no signs of an issue in device manager.

Is there a way of coming up with drivers for this DVD rom and if so can someone send me a link?

Thanks sooooooo much,
Ursula

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Couple of possiblilities. Hardware or software.

You can go here to get the latest drivers for your system , just put in the serial.

http://support.gateway.com/support/drivers/dlcenter.asp

Or here

http://support.gateway.com/support/drivers/ddaStep.asp?platform=10022&model=10651&os=&type=&st=browse


If it is listed correctly in the system , it is probably starting to fail. You can try cleaning the laser lens GENTLY with a cotton swab and alcohol.
Also you can try and flash the firmware of the drive. The format of DVDs change slightly over time sometimes making newer ones unreadable. Here is a site with flash utilitys for your drive.

http://tdb.rpc1.org/#GSA4082N

If you still have issues , you may need to replace the drive. Cheapest one I could find was $179

http://www.notebookparts.com/products/description.php?II=11272

Might be cheaper to go with an external one if you can get one cheap.

Good luck!

Posted on Mar 04, 2009

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